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I first called to see if they had an appointment time available on New Year's Eve. The woman on the other end of phone said "yes come on in". I arrived at 1030 there was two Hispanic woman stylists a 40 year old and a 60'ish year old. They both had clients the younger one came over to the counter to ask what I needed. I told her I had called in and told I could come in now. I also told her I wanted a dye and hair cut. She said they both had clients on the chair. She asked if I could come back in 30 or 45 minutes.
I came back in 35 minutes and continued to wait for 20 minutes.
After the long wait I was called back by the younger woman. We chatted about my hair. I briefed her about what chemicals I had used in my hair. I told her my scalp could not tolerate heavy chemicals and I usually used henna because that was so gentle. Prior to starting my henna use the store bought die made my hair fall out. I also told her that my hair did well with Aveda products I used to get my hair done at an Aveda Solon in the Springs.
Once we got don't with the introduction of my hair she said " we charge $65 for dye plus $20 for extra mixes and $35 for a cut. I told her that was fine. The stylist went so far as to bring me a price list and told me. "It's a lot of money and I need you to initial this document acknowledging I told you".
I'm a little disgusted but I kept a positive attitude. She put the dye in my hair and brings in another woman and sits her beside me. The stylist tells me you have a 45 minute wait until I can wash out your dye. Cont.
The lady starts her hair introduction. My stylist takes her back and wets her head. They come back and starts brushing her out. She does'nt give her the pricing brief. No initialing the pricing document. She starts cutting her hair. Once she is done with the cut she starts blowing her hair out. The dryer stops working and she goes to borrow one from the old stylist. Meanwhile the lady client next to me says "Am I interrupting your process?"