Frank LeachMy whole family has gone to Shep’s for years. We have been very loyal to Shep and have tipped him very, very well. A while back (a couple of years ago) Patrick one of his employees said insulting comments about my older son to me and was constantly reading my wife’s text with comments about what she was looking at. We went to Shep and Shep said he’d had similar complaints. I at that moment wondered why he’s still there. Today I got my haircut and paid my bill with my generous tip and tried to book a haircut for my younger son. Apparently he has missed a couple of appointments and she said he had to prepay. I said what for? She said I don’t know but I booked it. We have gone to Shep for years and years. The tips alone would have paid for several hundred haircuts. I understand having a business policy however I’m a business owner / long time Customer and I think that he should have come to me and I would have paid him for the Missed appointments. In the past year we’ve seen his experienced help leave and his salon has very few customers. Sheps response to me was it was hard losing all those stylist at once but it’s turned out to be great for our culture??? Hmmm... Shep doesn’t see why I would be upset! As a business owner all I can say is “ COMMON SENSE IS VERY UNCOMMON” I contacted Shep and he was very arragant and condescending about the matter. I wouldn’t recommend this place to my worse enemy.Not feeling to warm & fuzzy about the several thousand dollars we’ve paid this unappreciative Jerk...over & out!!! Wow!!! Unbelievable...
Serving the Provo Area.
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Just got my hair done at salon K! Eliza did a great job! It's the best weave I've had. I would recommend her to anyone!
Went in for eyelash extensions today and I love them! I've been getting a ton of complements all day! Kyra Anderson is the best, very friendly!
McKenzie was my stylist, I didn't know what I wanted with my hair so she helped out, it looks amazing!!
I love the service and the salon was super cute! I was very happy with my hair and will definitely be going back.
Bethany and Sarah are THE BOMB--and so easy to talk to. Getting my hair cut is always a pleasure here, because Bethany knows exactly what to do without me having to explain myself. It's like a sixth sense, or just being amazing. WE ARE SO COMING BACK--I wouldn't trust anywhere or anyone else with my hair.
I got my hair cut by Crystal. She was friendly enough and made me feel welcome. However, I wish she would have been more careful during my haircut... Every time she combed my hair on the sides, she hit my ears with the comb and after a while it started to hurt. Also, at one point she clipped the hairclip onto my actual ear. That was painful. My appointment was an overall good experience but it would have been better if she was a little more gentle.
Sarah was professional and made good suggestions. I'm happy with the cut.
Fantastic haircut! I really think that this stylist is great at her job and has a superb technique.
Great location and friendly staff. I love the products they used on my hair.