I've always gone to Sound Warehouse but Pro Audio is close to my work so I tried them after reading reviews. What sold me was their friendliness. These guys are all about the customer! After dealing with the stock stereo in my Jeep JK I wanted something that I could hear with the top/doors off. It helped talking to a fellow Jeeper & they set me up right. I am so very satisfied. Can't say enough good about this shop.
Pro Edge Technology knows what they are doing and they do the job right. Their customer service is second to none. If you need fiber optic cable i…
These guys are absolutely the very best! I had a speaker problem due to a faulty installation from another vendor. I took my car to Soundwarehouse in Orem and they could not fix the problem, so I took my car to Pro Audio and these guys fixed my problem so easily that I used them to upgrade my system and let me tell you - IT IS AWESOME! Truly I have used a lot of installers in my lifetime and these guys are the very best! I highly recommend.
Great service great pricesHe made room in his schedule to fit my tvin since i was driving 1.5 hours. I will be a return customer.
I needed a new DVD player for my van and found Pro Audio through some excellent reviews. It immediately became obvious why they have such happy customers. I honestly received some of the best customer service I have ever gotten from any company! The sales rep went out of her way to help me, and the technician happily stayed after the store closed to explain my new system to me. Their prices are very fair, their work is spot on, and they know how to treat people! I am a new lifelong customer!
I reluctantly decided to use Alpine Electronics to try to find out what was wrong with a guitar amplifier after the manufacturer insisted they were the only authorized repair shop in the area. It didn't seem to me that Alpine Electronic Service would have any expertise in guitar amps as they looked to be more of a TV/Household electronics repair shop, but I decided I would look into it & give them a try. I overlooked many negative reviews online as they were for unrelated products & I always take a disgruntled customer's bad review with a big grain of salt. I should have heeded the advice in other reviews and stayed away.The owner was very polite and accommodating over the phone which was encouraging, and he also assured me he knew exactly what the problem was based on my description over the phone. I was skeptical but gave him the benefit of the doubt. He agreed to meet me for pickup as I live far away from the shop, which was nice, but asked me questions that were big red flags, and way too basic for an "expert" to be asking. At one point he actually said "this is a synthesizer right?" after I had just gotten done explaining the specific issue with my guitar amplifier.He called after a couple days and said that in his testing (with a CD player, not a guitar!) he couldn't find any problem, but that he would continue to investigate. He later called stating a vacuum tube was faulty on the amp and he had ordered a replacement. When I asked him which one he didn't seem to have an answer. I told him I prefer a certain brand of tube & asked what he had ordered, he didn't know how to answer. Since I had tried different tubes before taking the amp to him in the first place with no joy, I wasn't convinced.He wanted to charge me $178 for changing the tube & servicing the pots & jacks on the amp, which I never asked him to do...I just wanted my specific issue diagnosed! I told him that was way too much money for that amount of work & that I just wanted my amp back so I could change the tube myself. He got upset and a bit petty with me so I agreed to give him a $20 bill on top of the $50 minimum charge I had already paid. When I picked up the amp the "bad" tube he gave back had obviously been dropped or otherwise mistreated & broken (for any guitar amp literate folks the guide pin was broken & glass envelop seal broken causing a white cloud inside the glass). So the tube wasn't so much faulty as broken by them in their servicing efforts (that I never requested). Also they didn't return the power cord to the amp so now I get to go buy another one of those on top of the money I already wasted.In the end I got my amp back, went to a different shop, bought a tube for $15, and put it in myself (easy as changing a light bulb on a cathode biased amp like mine). If the issue I was experiencing re-surfaces I will go to Mike Christensen who is easily the most reputable guitar amp tech in the SLC area. I knew better than to go elsewhere in the first place, but I guess I needed to learn a lesson. I would never go back to Alpine Electronic Service for any reason or any type of product.
Don't even think about using this outfit. After waiting a month I found out they damaged a logic board trying to repair it. I found out later that the problem was with another component. All I received was excuses and delays.It appears to me that all they want is to charge $60 for the initial "estimate"
I was actually very pleased with the speed of the service and their ability to come to my house to look at my TV. It was much cheaper for them to fix it than it would have been to buy a new TV which I was about to do.