Roto-Rooter Plumbing & Water Cleanup
1195 Broad St, Providence, RI 02905
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Ryan 3158 was very professional and was able to solve our plumbing problem with his expertise. He was patient and courteous and knew his job well. Also, the company promised to have a service person within 2.5 hours and they kept their promise. I will definitely use them again.
Matt 3191 and Bryce 5805 were very professional and thorough. Inspected sewer line with camera and discovered roots. They then used high pressure jet to clear the line. They showed me with the camera the final results and the line was very clean. They have the best technology to take care of situations like this. I highly recommend their services.
We experienced a backup of the sewer line due to roots infiltrating the line. I called Roto Rooter and within an hour Bryce Weaver came to our residence. He carefully cleaned the line and then examined it with a camera and found a problem with the pipe. We asked him to fix it and he showed up promptly the next day with James Tavares. Both were extremely professional, courteous and neat. Part of the sewer line had to be replaced and both of these gentlemen did a superb job. We will have no one except Roto Rooter for our plumbing problems. Both of these gentlemen are a credit to Roto Rooter.
My service technician, Chris E., patiently explained what my problem was & the repairs needed to correct it. The excavation & pipe replacement crew was at my house the next day @ 7:30 am & completed the job well before noon. I was pleasantly surprised by their efficiency, timeliness, pricing, professionalism & financing assistance. Chris was instrumental in my decision to hire Roto Rooter to replace my pipe. He was polite & so helpful, answering all of my questions to my satisfaction. This is the third time I have used this service & wouldn't hesitate to recommend them to anyone! Should I experience any new problems, I will call them again. Sheila S.
I was thrilled with Roto-Rooter -- from the plumber who came to my aid to the "cleaner," who was incredibly industrious, kind, patient, and non-judgmental. He made a very stressful situation a little less of a nightmare than it would have been. I would not hesitate to call on Roto-Rooter again nor to recommend the company to anyone!
Ryan (# 3158, 501-19903602) was at our home in under a hour, about 10 pm on Tuesday night.
He had all the tools he needed, diagnosed the problem and solved it
within 45 min. He first explained the problem clearly, described the remedy, performed that procedure, cleaned up everything, and was cheerful and pleasant
the whole, time and soon on his way. Very niice job!
My tenants water heater would not restart after the gas was off for maintenance. Within one hour Roto-Rooter technician Jeff arrived at my door. He quickly evaluated the problem within minutes and explained my options to me. Jeff took the time to make sure I understood by answering all my questions in a friendly manner. Prompt, professional service, I would recommend to others in need.
Over a holiday weekend, we had an upstairs bathroom leak which ended in water damage to downstairs (Kitchen) Roto Rooter came right away, the following day the plumbing leak was repaired and water mitigation underway. There was a slight misstep which causes further water damage but Roto was very quick to remedy the problem. Overall, they have stood by their work. I would recommend this company.
My bathtub and sink weren't draining. I called Roto-Rooter at 8 PM and they offered to have someone come out that night. I didn't think it was an emergency so I waited until the morning. Roto-Rooter called me around 7:15 to let me know the service tech would be there within 45 minutes. The tech, Fernando, arrived on time. He was very knowledgeable. Not only did he identify and fix my problem, but he took me step-by-step through the process. As a first-time homeowner new to plumbing issues and maintenance, Fernando taught me a lot. He also gave me a few quotes for future projects. Although I hope I don't have any plumbing problems in the future, if I do, I'll be calling Fernando.
Need a plumber, definitely call RotoRooter. We were served by Chris4635 who was very professional and polite. He arrived within the time frame projected and provided all the info on our options. He was neat, clean and worked very quickly. We had a second floor toilet that required an auger. The work was accomplished fast with excellent results (whoosh!!!). Done in 1 hour.