Omni Providence Hotel
1 W Exchange St, Providence, RI 02903
Secure online booking with Expedia Affliate Network Call 866-761-3335 to book by phone
The room rates listed are double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Fax: (401) 598-8200
TollFree: (800) 843-6664
Swimming Pool: Indoor
Check-In Time: 3 PM
Check-Out Time: noon
Property Amenities: Multilingual staff, Breakfast available (surcharge), Elevator/lift, Shopping on site, Sauna, Porter/bellhop, Bar/lounge, Business center, Health club, 24-hour front desk, ATM/banking, Meeting rooms, Concierge services, Gift shops or newsstand, Luggage storage, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Premium bedding, Air conditioning, Refrigerator, Blackout drapes/curtains, Hypo-allergenic bedding available, Bathrobes, Iron/ironing board, Desk, Connecting/adjoining rooms available, Television, Coffee/tea maker, Premium TV channels, In-room safe
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Coming into the hotel as a check-in was easy with a beautifully decorated room, but then we noticed there is an extra cost for everything. No laundry room, no microwave, no sink or kitchen in the honeymoon room and a lot of strange locations for things. The bathtub is not even big enough for one normal size person, let alone two. The only way to get to your room is from the lobby no matter what floor you are on and the internet is not free. There's even a charge for anything other then basic channels. Breakfast is outrageously expensive and not included with the same quality as fast food. When it comes to cleaning they do a basic job with the same gloves for changing the bed as with the trash and the dirty towels. First they do the trash and dirty stuff then they make up your bed with the same purple gloves. There are more options in the area, so if I was to visit again, this place would be last on my list.
02/21/2012Provided by Citysearch -
I have stayed here on business for 4 straight years and only the second one did I not have to argue with the establishment over services, overcharging or even the knowlege that the Waterplace room can not be accessed via the loading dock. It seems that the customer is never right with them and it takes alot of arguing and threats for them to fix stuff. The latest this year is that I accidently left my winter coat in my room along with my husbands suit and instead of taking care of it right away for me, I had to chase them down a week later and now they are charging me to send my own clothing back when I could have gotten them the same day I forgot them. It helped contribute to my respiratory infection going into my chest since I did not have my winter coat.
House keeping are all friendly and helpful, the rest of the staff leaves a lot to be desired. WiFi is not free eventhough you are paying quite a bit for the rooms. Beds are great, just if they find a way to charge for the air you need to breath too, don't be surprized and try to figure it into your budget if you must stay there.
11/03/2007Provided by Citysearch -
We reserved a room with breakfast included and 4:00 p.m. checkout. When we registered, the hotel staff did not say that the hotel could not honor the 4:00 p.m. check out time. So, we thought it was a go. We ordered chicken wings and a bottle wine at 8:45. We were told that it would take an hour! We said fine. We called as the hour approached and the front desk runner never placed our order with the kitchen staff. We replaced the order and checked back in 30 minutes. Yet again the kitchen staff was not given our order. We sent forget it at this point. The next morning we called to confirm our 4:00 p.m. check out and was told that the hotel could not honor. I explained to the hotel front desk staff about our horrible room service experience and she coooly responded that the best she could do was 1:00 p.m. When we tried to use the express checkout, we were not able to do so because they charged us for our breakfast that was supposed to be included.
06/23/2006Provided by Citysearch -
Heavenly, Heavenly, Heavenly!!! I don't look forward to not sleeping on my Tempur-Pedic bed at home but now after my first experience at the Westin Providence, I don't have to fear a terrible nights' sleep. The room was very clean, well-appointed in an understated luxury. We had a great view of the city as well. I have 2 suggestions: Go to brunch early ($17 for buffet) as we went at 10am, and all the food was cold and dry...they didn't replenish anything at that time. Also, ask if you can have a room not near anyone as the room beside us was a woman speaking on her cell phone LOUDLY until 2am.