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Omni Providence Hotel

Map & Directions
(4 Reviews)

1 W Exchange St, Providence, RI 02903

(401) 598-8000

OPEN NOW
Today: Open 24 Hours
24
YEARS
IN BUSINESS
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Room 1Age at check-in

General Info
The Omni Providence Hotel offers luxury downtown Providence accommodations adjacent to the Providence Convention Center, the Dunkin Donuts Center and the Providence Place Mall.
Hours

Regular Hours

Extra Phones

Fax: (401) 598-8200

TollFree: (800) 843-6664

Brands
Omni Hotels
Payment method
cash, diners club, amex, master card, visa, check
Location
Omni Providence Hotel is in the heart of Providence, walking distance from Waterplace Park and Dunkin' Donuts Center. This 4-star hotel is within close proximity of Providence Place Mall and Trinity Repertory Company.
Neighborhood
Downtown Providence
Languages
English, Spanish
Categories
Hotels, Lodging
Other Information

Swimming Pool: Indoor

Check-In Time: 3 PM

Check-Out Time: noon

Property Amenities: Multilingual staff, Breakfast available (surcharge), Elevator/lift, Shopping on site, Sauna, Porter/bellhop, Bar/lounge, Business center, Health club, 24-hour front desk, ATM/banking, Meeting rooms, Concierge services, Gift shops or newsstand, Luggage storage, Dry cleaning/laundry service

Room Amenities: Daily housekeeping, Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Premium bedding, Air conditioning, Refrigerator, Blackout drapes/curtains, Hypo-allergenic bedding available, Bathrobes, Iron/ironing board, Desk, Connecting/adjoining rooms available, Television, Coffee/tea maker, Premium TV channels, In-room safe

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COUPONS & DEALS

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Reviews

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Jessica A.

10/02/2017

Overall
Amenities
Cleanliness
Service

Coming into the hotel as a check-in was easy with a beautifully decorated room, but then we noticed there is an extra cost for everything. No laundry room, no microwave, no sink or kitchen in the honeymoon room and a lot of strange locations for things. The bathtub is not even big enough for one normal size person, let alone two. The only way to get to your room is from the lobby no matter what floor you are on and the internet is not free. There's even a charge for anything other then basic channels. Breakfast is outrageously expensive and not included with the same quality as fast food. When it comes to cleaning they do a basic job with the same gloves for changing the bed as with the trash and the dirty towels. First they do the trash and dirty stuff then they make up your bed with the same purple gloves. There are more options in the area, so if I was to visit again, this place would be last on my list.

Lyla of Fantasia

02/21/2012

Provided by Citysearch - 
Overall
Beds are nice, service sucks!

I have stayed here on business for 4 straight years and only the second one did I not have to argue with the establishment over services, overcharging or even the knowlege that the Waterplace room can not be accessed via the loading dock. It seems that the customer is never right with them and it takes alot of arguing and threats for them to fix stuff. The latest this year is that I accidently left my winter coat in my room along with my husbands suit and instead of taking care of it right away for me, I had to chase them down a week later and now they are charging me to send my own clothing back when I could have gotten them the same day I forgot them. It helped contribute to my respiratory infection going into my chest since I did not have my winter coat.

House keeping are all friendly and helpful, the rest of the staff leaves a lot to be desired. WiFi is not free eventhough you are paying quite a bit for the rooms. Beds are great, just if they find a way to charge for the air you need to breath too, don't be surprized and try to figure it into your budget if you must stay there.

chrisslp

11/03/2007

Provided by Citysearch - 
Overall
non chalant service

We reserved a room with breakfast included and 4:00 p.m. checkout. When we registered, the hotel staff did not say that the hotel could not honor the 4:00 p.m. check out time. So, we thought it was a go. We ordered chicken wings and a bottle wine at 8:45. We were told that it would take an hour! We said fine. We called as the hour approached and the front desk runner never placed our order with the kitchen staff. We replaced the order and checked back in 30 minutes. Yet again the kitchen staff was not given our order. We sent forget it at this point. The next morning we called to confirm our 4:00 p.m. check out and was told that the hotel could not honor. I explained to the hotel front desk staff about our horrible room service experience and she coooly responded that the best she could do was 1:00 p.m. When we tried to use the express checkout, we were not able to do so because they charged us for our breakfast that was supposed to be included.

dragon21

06/23/2006

Provided by Citysearch - 
Overall
Heavenly Westin

Heavenly, Heavenly, Heavenly!!! I don't look forward to not sleeping on my Tempur-Pedic bed at home but now after my first experience at the Westin Providence, I don't have to fear a terrible nights' sleep. The room was very clean, well-appointed in an understated luxury. We had a great view of the city as well. I have 2 suggestions: Go to brunch early ($17 for buffet) as we went at 10am, and all the food was cold and dry...they didn't replenish anything at that time. Also, ask if you can have a room not near anyone as the room beside us was a woman speaking on her cell phone LOUDLY until 2am.

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