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General Info
Your local True Value Hardware store offers the tools, products, and expert advice for all of your project needs. Find the right products to help you complete your weekend projects.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (401) 521-4335

Services/Products
Patio Furniture, Weber Grills, Outdoor Power, Lawn Care, Generators, Gas Cans, Wet/Dry Vacuums, Sump Pumps, Flashlights, Emergency Radios, Propane Tanks, Solar Lights, Ladders, Mailboxes
Brands
DeWalt, Huffy Bicycles, Miracle-Gro, Poulan, Rubbermaid, Schlage, Weber, Weedeater
Payment method
discover, master card, visa, mastercard
Neighborhood
Mount Pleasant
Categories
Garden Centers, Hardware Stores, Lawn & Garden Equipment & Supplies, Painting Contractors, Tools
Other Information

Parking: Lot

Bike Parking: Yes

Price Range : Average

Services: Patio Furniture, Weber Grills, Outdoor Power, Lawn Care, Generators, Gas Cans, Wet/Dry Vacuums, Sump Pumps, Flashlights, Emergency Radios, Propane Tanks, Solar Lights, Ladders, Mailboxes

COUPONS & DEALS

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Reviews

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Jon G.

05/12/2017

Overall
Selection
Service

Bad Customer Service

This location was recommended to me for replacing/repairing windows in my home. We went to visit the store, and spoke to Tony, who took down my information for his window tech to contact me.

The next business day, I got a call, and scheduled my appointment, and took the time off work to make it happen. Flash forward to the Friday morning that the appointment was scheduled for. 9am was the appointed time. After half an hour of waiting (traffic, or just being a little late), I call to ask where the tech is.

Upon speaking to the first person that answered the phone, and explained what the situation was, she took my info, and explained that she would investigate, and call back. Less than ten minutes later, Tony had called back. He explained that the tech wasn't doing because he was "working on another job." He offered to reschedule on Monday morning, but losing another day of work for this isn't worth the uncertainty if the tech will decide to come or not.

No call prior to explain this; just leaving me high and dry, and losing a day of work, for a contractor to not even call to say he wasn't coming.

Heather H.

12/05/2013

Overall
HORRIBLE customer service!

went in there to get a key copied. the key didn't work so I had to go back again. That key also did not work. Called the store just to let them know that they might want to check the machine for a malfunction because none of the keys work. That I did not want a refund but just figured I would let them know. I was told that it was my fault and it was a malfunction with my key. my key works fine and has worked fine for years. the attitude I received was ridiculous. I will never go back to the hardware store again

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