Very quick to respond. Very friendly and willing to work with me.
Trust me when I tell you. STAY AWAY FROM THIS COMPANY!! They don’t care or understand what it means to provide good customer service. They take your money and temporarily fix the problem. When you try to go back they will have you waiting around for hours and not even try to help you. Take your business elsewhere. It’s not worth the headache
Dealer was charging me $650 to install Crank Shaft Sensor and many mechanics couldn't fix the problem. Nuni fixed it for $75 WOW!Truly appreciate the expertise and customer service. Will recommend to everyone I know who needs a mechanic.
Liked cars there,salesman very helpful, just too far away .
Very smooth and easy process, makes you feel like your part of the family .
Amazing car dealer and auto shop. The staff was wonderful! Thank you, Melanie, for all of your help!!!
Amazing dealership!! Bought a mini cooper from them I am in love with it. Drives amazing feels great and I got it for a really good price. After I bought the car they changed the tires for me for free they also gave me 90 day warranty which is great. Joe is really helpful!!
BEWARE- Seems nice enough. Right up till you pay for the car. Then you notice the shifty practices. Like, check engine lights coming on within an hour of purchasing (they had reset it) to "repairing" parts with super glue, and using broken parts to fix other broken parts when we brought it back to be fixed. Then there is the straight up refusal to take care of something he said he would fix. The car could not even be inspected. Though they had just had it "inspected" in RI. The salesman CC seemed very nice and trustworthy at first. He is the very embodiment of the clique used car salesman. He did say they stand behind their cars, though upon reflection only until they see the tail lights. I would give 2 stars instead of one for the style. He really had me buying they were trustworthy except it would be a disservice to anyone contemplating doing business with this place.
I purchased my car, an Infiniti g20, at Donald's five years ago. I would say I have an intermediate knowledge of autos, and took it for a test ride, checked the engine, fluidis, etc. I determined all was within satisfactory parameters. I discussed price, put a small downpayment, and returned with the balance a couple of days later. I spoke with all of the people mentioned. I found everyone to be personable and honest. I am STILL driving this car today. I have made minor repairs through the years like alternator, struts etc. I change oil every 3000 miles faithfully. I have recently gone back to Donald's to look for another car, as my faithful Infiniti approaches 20 years old. I will not hesitate to purchase another car from Donald's after doing a reasonable inspection, as anyone should when considering a used car.