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- General Info
- Welcome to Tom Denchel Ford Country! Located in Prosser, WA, Tom Denchel Ford Country is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Tom Denchel Ford Country a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 800-762-3673 for your No-Obligation Internet Price Quote from our Internet Department.
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- BBB Rating
- Brands
- Chrysler, Dodge, Ford, Jeep, Ram
- Payment method
- debit, check, cash, all major credit cards, financing available
- Languages
- English, Spanish
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GalleryView all (2)
Reviews
08/10/2021
Brought my vehicle in for service and to have a couple recalls performed. It was ready when promised, washed and vacuumed. I always have great service when I come to Tom Denchel Ford. Thanks again guys.
12/18/2014
Do not use these people went in for an oil change they broke my shifter!
I appreciate you taking the time to share your concerns with me. Please except my sincerest apologies for missing the mark with you. Our highest priority is for you to have an exceptional experience with our business regardless of the dollar amount of the transaction. I would like to look into your transaction today, and would welcome the opportunity to have a conversation with you at your earliest convenience. Unfortunately, you posted your review with a last name initial, so I have no way to research the information so I can resolve your concerns. I truly care about each and every valued guest that chooses to do business with my Company and their experiences. Our mission statement reads "exceed our customers' expectations" and when we fail to do so, I want to find out how we failed, so I can resolve the concern first and foremost to my customers’ satisfaction, and secondly, find out how we failed so I can prevent it from happening in the future. Again, I appreciate your time, I look forward to talking with you soon. I can be reached directly at 2069192789. Sincerely, Tim Buffington GM / Owner
Details
Phone: (800) 762-3673
Address: 630 Wine Country Rd, Prosser, WA 99350
Website: http://www.fordcountry.com
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