Wash Masters 8
1069 N Preston Rd, Prosper, TX 75078
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My car rear wiper arm was damaged when I went through the wash on 9-15-2017. The management took all of my informatin,etc. Long story short, the car wash sent a company to repair my car while I was at work today !!!! Talk about integrity !! I have used them for over 2 years, and I will continue to us them after experiencing this kind of prompt treatment !
Go somewhere else!
This place damaged my vehicle - the right rear quarter panel. The manager insists over and over that his car wash didnt cause the damage, that the components dont even touch the car. Well obviously they do. Dont go here - the risk to your car is not worth the $5 car wash. They dont care if they damage your car and they certainly wont believe you when they do! Lousy customer service and a 'could care less' attitude.
This place changes names but the service still lousy. No organization and not consistant. I tolerated only because I live nearby but this time was last. Attendant argued over rain check by a day. I wanted to stop by the day before but it was cloudy and they were closed. ( another peeve). More irritated that all who work there have more tatts than I've seen in Latin American correctional facilities. Hopefully someone with better business savvy will buy this place and make it better. The car wash in Frisco (off Preston) rocks!
This place has recently change its name, but apparently the name was the only thing that's fresh. Service is still the worst in the area. Part-time staff was caught red-handed for damaging my vehicle with his brush and straight lied about it. Manager told me that my $100k+ vehicle came in damaged condition and they are not responsible for any damages. The owner said they have cameras everywhere and will review tapes, then never called me back and refused to answer any of my calls. Beware going to this place! It's not worth the trouble over a $5 car wash.