Very unsatisified with this company. I ordered propane for my home 4 days ago. It is currently 15 degrees and I have no propane. I have called numerous times, each time they ask how much propane I have, I advise none, they say ok and that I am on the top of the list. I have been on the top of the list for several days now, in the meantime I have no propane and I am freezing. They did offer 4 days ago when I purchased the fuel to charge me an additional 75.00 for timely delivery which should be illegal. They should operate in a first come first serve basis and/or based on how much propane other customers already have in their tank. I wish I had not have prepaid as I would find a different company to use. This will be the last time I use this company, if I don't freeze to death before the next time.