I took my pants in to be hemmed she measures them and I pick them up a week later, she charges me $30 for three pair. Over the course of the next week I wear them and notice that the hems are to high and not falling on my shoe's. So, I take them back and she adjusts the hems and now she wants to charge me ANOTHER $30 so I leave without my pants...UPDATE: after a week her daughter called me to inform me that Evelyn wants me to come and pick up my pants, no charge. I go and get my pants she says thank you and were good to go. My pants fit great and all is well
The most horrible experience! I wanted to get a new zipper put into a dress and dropped the dress off with the store owner on Wednesday. She told me to return to the store a week later, the following Wednesday, to pick up the dress between 12PM and 2PM. When I returned a week later to the store, nobody was in the entire store but the doors were open. I called out "hello" and nobody answered. I sat down and waited...nobody came back. I went back outside and dialed the number on the front of the store, nobody answered. I went back inside, sat down and waited longer. Finally, the owner came through the back, her dog running up to me and barking and growling. She was nowhere to be seen so I yelled again. Finally, she came to the front and didn't even say she was sorry for being gone and for my long wait. She had another person with her. She just looked at me all confused and asked if I needed help and I said I was there to pick up my dress. She looked all shocked and rambled on and on about how she had forgotten to do the zipper on my dress. She asked if I wanted to wait to get it done and I said "I guess" and sat down. She then went to the computer with the other woman and started to talk to her about a completely different subject and just left me sitting there, my dress still hanging there. I got up and explained that I was leaving, with my dress and for her not to worry about doing the zipper. I have absolutely no idea how this woman is running her store or how she can survive on such poor customer service!!! Warning to everybody: Do not go there. Worst customer service ever.