I just got a new lipo battery for my rc truck and new charger and about 2 weeks later the battery wont charge im still not sure if it is the battery or the charger but im pretty sure that it is the battery because im still able to change other batteries with it. (Lipo 5000 7.2 v 25c)
Serving the Prescott Valley Area.
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Bought a 16 dollar battery 2 weeks ago and wanted to exchange for credit towards purchase. Was going to purchase Lipo Charger and RC car but Lady at store questioned my integrity claiming that the batteries were old and that she didn't carry them in stock. Her attitude towards me as a customer was rude and I decided to take my business to the internet. I have been in store 4 times in last 2 weeks and the guys working there are very helpful and respectful but this Lady had serious attitude ( I think she is owner but not sure ). I will be taking my business to Tower Hobby to purchase my RC Truck and Lipo Charger.
Huge ripoff! Purchased 3 drones for kid. All 3 do not work. The owner refuses to refund the money or fix. Horrible business ethics, terrible customer service skills, an all around terrible place! They ruined Christmas for 3 young men. Going to report TO BBQ, Chamber of Commerce, Veterans service organizations and the general public in the area until our money is refunded or they are traded out for working models!
Well I am happy with the service I have received. Travis has been my go to guy for help and has always been a pleasure to deal with. I bought a RC car from them. Great price and large selection of parts. Thank you Valley Hobby for all you do.
As the owner of Valley Hobby, I would like for Dankos to come in and discuss this. If a part is defective, it's replaced. If the user breaks or damages the part then we try to figure out why.
this place sold me defective parts twice and refuses to help at all.they are rude and not your home town hobby shop.they are just in it for the money.shop somewhere that is run by good people.