What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
13675 N 75th AvePeoria, AZ 85381
From Business: At Christian Brothers Automotive Peoria-Thunderbird, we believe our success is measured by our close relationships with our customers. Our Peoria auto repair spec…
6125 N 51st AveGlendale, AZ 85301
From Business: Darian's Transmissions is centrally located in Glendale, AZ and has been serving the Valley for over 15 years. We are family owned and operated. At our local Glen…
5514 E State Route 69Prescott Valley, AZ 86314
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From Business: We are excited to announce that Fletcher?s Tire & Auto Service is now Firestone Complete Auto Care. We are expanding our store network through Phoenix and Tucson …
741 N Montezuma StPrescott, AZ 86301
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Prescott area, turn to Safelite AutoGlass. Those in Prescott and…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Under new ownership, notice the dates of any negative reviews. I have taken 3 vehicles there in the past four months. I have been promptly called after diagnostics, given options and prices, and have picked up each vehicle same or next day. I am very satisfied with the fast and friendly service both from Chad and Jen. Look at the current reviews on Google. Jeff Henning
This place is awesome!! The service writer/owner jen is very personable and felt she was honest and very professional. They were very thorough in letting my know what was wrong with my car and didn’t try to upsell me rather they listed the issue with my vehicle and let me know the importance of each issue!! Will recommend my friends, family and coworkers.
The only place I take my truck. Ben at the front desk is awesome++++++++++++++++++++++++++++++++++++
This place is the best. They treat you like family.......++++++++++++++++++++++++++++++++++++++++++
I was traveling through Prescott on vacation and my tow vehicle broke down on Friday late afternoon. Ben, at Canyon Auto, was gracious enough to take a look at my vehicle before closing shop. These guys did a great job identifying the issues with my vehicle and went above and beyond researching the the problem. I would definitely go back to Canyon Auto if I were ever to have another problem traveling through Prescott.From Bob Munger
Always had good car buying experiences with Jim, Bobby and Tracie, any issues were taken care of right away, have gotten 10 different vehicles through them and there wasn't one that they did not take care of any problems. Awesome experience, great people.
They lied to me on multiple occasions. I asked if there was any other way to get a key for my Mazda 3 2011, other than spending $350 through them. They said no. You can go to True Value and get one for round 70 or 80 bucks. They can program it just the same as your other keys. Also you can order a new plastic shell for your key on eBay if the old one is worn out and falling apart. You just have to transfer all the internal components to the new shell. I asked the service writers at Mazda if there were any chips in the top piece where the key rotates and flips and they assured me there was not. That was until I came down to program my key and the technician said yes there was a chip in there. I went home and found the chip on the old key, moved it to the new key shell and my car started no problem. And that was only a few of the lies they told me. If you don't know and you tell me your sure that's the same as lying. Just tell me you don't know. People, check YouTube
Bobby the salesman was fantastic. We test drove a ton of cars and he was never pushy but always answered our questions. We bought a vehicle and the whole process was very smooth from him to Tracy in finance.......... And they are willing to work with you in any situation. 2 months later we bought a second vehicle and the process was even easier (didn't know that was possible). My husband and I can't say enough good things about them.
I brought my VW Jetta to Canyon Auto. I specifically asked if they were certified to service my vehicle being that it's a European car. The manager, Corey, said YES. Turned out that was a lie. They said I just need some new breaks. I agreed for Canyon to fix them Paid the bill $350 & left. 2 weeks later I hear my breaks and they are LOUDER than before. I bring my VW back and speak with Corey again. He looks at it & 3 HOURS LATER tells me my breaks are no good. I immediately question him, asking why there's ANY problems with my breaks when I just paid hundreds for NEW ones?? I requested he return my car to my possession. I contact Volkswagen, get a referral to an actual CERTIFIED VW mechanic. They report back that Canyon Auto DAMAGED my rotors and I need ALL NEW again. They also put INCORRECT PARTS. I requested a full refund from Canyon PROMISING 2 bring in proof/invoice of new services & Corey hung up on me refused to answer my calls afterwards. I've had ZERO contact with them since.
I am SO IMPRESSED with Canyon Auto and Truck Repair! The Owner Kevin went above and beyond when I really needed assistance with my car and the Service Manager Cory is an expert at identifying and repairing with precision and timeliness. I was really in a bind with my car breaking down and Canyon Auto & Truck Repair saved the day! These folks keep their commitments, costs are low, and they have such integrity. Highly recommended for trustworthy work!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.