Dutchtown Animal Hospital
13604 Eads Rd, Prairieville, LA 70769
Where Professionalism Meets Compassion!
Pet Medicine - Surgery - Emergencies Dental - Boarding - Grooming - Supplies
Just off I-10 & Hwy 73 in Prairieville (Across from the Shell Station)
State of the art surgical suite, in-house lab diagnostics, and therapeutic laser. Also offer boarding: indoor/outdoor runs and luxury condos.
A few months after having my dogs teeth cleaned here, he lost all of his top teeth. I brought it up to Dr Heinz to let him be aware and learn from this so in the future it won't happen again, I did not want anything in return, I simply wanted to let him know. Instead of being understanding and apologetic he was extremely defensive and rude. Basically said there is ZERO way they could have caused this and told me he still had his teeth when he left after his cleaning and that my dog is just old! Then the nurse came back in and gave me a copy of his teeth cleaning report "in case I needed another copy". VERY disrespectful.
I told myself I wouldn't go back, but then my dog hurt his back so on a Saturday I went in to get medicine on an emergency basis and I was turned away bc there were no appointments (even though I was there more than 3 hours before they closed)!!! Dutchtown animal hospital doesn't care for animals at all!!!! I WILL NEVER STEP FOOT IN THAT BUILDING AGAIN!