Dropped my car off on thurs may 7. Got a call the next day telling me that they would call early the following week after they inspected it to tell me what needed to be repaired and the cost. I didn't receive a call at all and called in myself on Friday. I was then told that they had done the inspection earlier in the week and I guess they just decided to not let me know. They told me I needed rotors and brake pads and that it would be done the following Monday afternoon, Tuesday morning at the latest. Again, I never received a call. Stupidly, I waited until that Thurs. morning to call them. They told me that all the parts had been in, so I guess they just decided to not work on my car. Additionally, I was told that it would definitely be done by the next day. So, I called this morning, which is Friday May 22, more than two weeks after I had initially dropped my car off and was told that they may or may not get to my car today. I told them that it had been over two weeks and explained to them that on multiple occasions I had been told that my car would be done and I never received as much as a phone call. They just denied any wrong doing and told me that these things had not happened. I still have not gotten my car back. I f it's not done by the end of today I am just going to get my car and take it somewhere else.
10200 Columbus PikeLewis Center, OH 43035
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