We selected JRT Transtortation for charter service for our wedding. We were extremely disappointed with them. After our ceremony, the buses were contracted to take our guests from the hilltop back down to the reception venue. They only had one bus at the top instead of the two and it didn't start... no the bus driver did not run back down to get the other bus fir the guests... instead he was on his phone and ignored them. Our guests, in high heels , gowns, and dresses had to walk down a steep embankment... many had to take off their shoes. The driver was rude and cared more about the bus than his customers. After speaking to a manager, there was no resolve. He felt the driver made the best decision. Very sad to hire what you think is a professional company to have them respond this way. As an educator having dealt with many bus companies, it is always the well being and safety of the PEOPLE first. I would not recommend their service.
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