This place is horrible. You pay for a meal and they don't give you half of it. The service here absolutely sucks. The food also sucks. Save yourself the trouble.
Their chicken isn't bad, but I like KFC better...it's nothing to fawn over. Other chicken joints, like Cluck U, have much better chicken. I really like their Middle Eastern food. The Gyros and Gyro platters are phenomenal. Now for the bad part. The service is terrible....absolutely, positively horrible. Don't bother calling an order in, unless you want your blood pressure to rise 20 points. Also, be prepared to walk in, and have the guy at the counter completely ignore you for 10 minutes. I get that they are multitasking, but 1) At least acknowledge that I am there, and 2) It's not acceptable to leave the counter unattended for 10 minutes. Hire help if you need to. When the counter person does acknowledge you, be prepared to repeat yourself many, many, many times....and then have someone come out of the kitchen 10 minutes later and ask you again. The food is good, the prices are good....they just need to hire a competent person to work their counter, and to stay at the counter the entire time. I would like to see them be successful, but I have seen many people walk in, then back out due to lack of service while waiting for my food.
If I could give a -10 star review, I definitely would!!! I am a student teacher at Empire Beauty School and a few students of mine, including myself, ordered from here this afternoon for lunch. First of all, it says CLEARLY on the menu that they deliver. I called with intent to get the food delievered and was told that they aren't delivering today because their manager had their deliver car. So, I made an order for pick up and after I sat on the phone for 35 minutes placing the order repeating each order at least 6 times to make sure it was right, I gave up my half hour lunch to go pick up the food. I got there and said that I was the one who placed the big order and I was immediately given two bags which I had a feeling did not have 10 people's worth of orders in. I asked if I could make sure everything was there and I was told everything was there and shooed out the door. I got back to the school to find that we were missing 3 WHOLE MEALS, 1 SIDE, A CHICKEN SALAD WHICH WAS MISTAKEN FOR CHICKEN SANDWICH (after corrected the man 10+ times about over the phone). I had a student call the restaurant and tell them they missed a lot of food in the order, and told them they missed and told them to bring it to the school. They said we had to pick it up, and he said that we were not picking it up and that it would be delievered some how or we would contact a manager. We were then told it would be delievered in 10 minutes. After an HOUR AND A HALF, I had my student call again and the phone wasn't answered. I then called from a different number and was answered. I told these people that they were to refund us all the money we spent and the GARBAGE food. The man continuously spoke over my while I was trying to explain why it was I wanted a refund. It got to the point where I threatened to call he cops of they weren't at my school in a half hour with a refund. I was hung up on. Several students called several times and there was no answer. COPS WERE CALLED! NEVER AGAIN!!!