I love papa John’s staff is friendly, the food is great tasting, and if they make a mistake they are fast at fixing it
The ladies are most helpful and knowledgeable! They have a large assortment of books, gifts, t-shirts, music, children's interest and miscellaneous The engraving center adds a great demension to gift giving and self use! Love shopping here for all seasons! Rhoda
We've been dedicated customers 2x/month, if not more, since the Pottstown location opened. Every meal was a minimum of $30, usually far more than that, as we loved to bring our family. They opted to get rid of wait service... big mistake. Our server, Mo, was one of the reasons we loved the place. Both her and the manager Max were always friendly and always made us feel welcome. Tonight we called and asked for Max, since he always gets the order perfect and was told that he doesn't work there anymore. I ordered and clearly said no cheese. The girl taking the order repeated MULTIPLE times that we were requesting no dairy. Lorenzo (who is super sweet) delivered our food. When we opened it, we had what appeared to be mozzarella on it. Based on our good experience with the previous staff and frustrated with what I feel were influential changes, I called the Ardmore store, because the owner, Vito, works out of that location. He was VERY defensive when he got on the phone. He insisted that it was 'the girl's mistake'. No, it wasn't. I argued on her behalf, especially since she repeated many times that there was to be no cheese... no dairy. He YELLED at me. He told me that he'd been doing this for 35 years, talking over me. While being screamed at, I packed the family up and drove to the store. We gave them back the food. The guy who made our stromboli said that probably wasn't cheese, but the dough... uncooked dough. Poor Lorenzo and the girl at the counter. They honestly did try very hard, wanting to cook new food but it really was too late. Vito, the owner of 2 establishments, has thrown away another regular customer with poor business decisions and, the real clincher for us, TERRIBLE customer service. Had he just said on simple "I'm sorry, let us make you a new one", this would have been different. Hope you're happy keeping our money AND our food! And trust me, we are not the only customers you are losing because of you unacceptable behavior.
Mike and his wife need to retrain the ppl who work here I won't ever order from here again. I'm always having to call find out where my food is. And it gets to my house cold burned and 2 hours later from the time I ordered my food. When I called to find out where my food is I get its ready just waiting on a driver who has 4 orders with him. I only live about 5 blocks away. Then today I got told I was not getting my money back I send $53 in food for a family of 4. I had to go over to the pizza shop to get my money back and take back all there food back. This place was not like this. I have only has problems with then for the last 3 months dont know what changed but im never going back. ......don't eat here save your money and Argento's in Pottstown is cheaper and friendlier service
Poor service, mediocre food. Waited 30 minutes for our food with 4 other customers in the restaurant. Wife could barely cut through the wrap holding her gyro. Had to go to the front to collect our check while our waitress answered the phone and played cashier. Charged us 2.55 for water! Refute to pay it. Never going back. Check your bill if you ask for water!
Completely newly remodeled. The place looks great, nicely remodeled and cleaned. I can't wait for it to open. The staff are a genuinely nice caring family. They have amazing food and great customer service. They are gonna have delivery dine in curb side and also they will have catering. I've talked with the owners David and Donna they are great and hoping for great support and happy customers so check them out when they open I assure you that you will not leave let down disappointed or hungry.
Man the best pizza around always good. I have been trying to find good pie for years. Best outside Phila.
I have eaten there with my girlfriend and the food we had was great. I have worked in many pizza shops and u will always come across a few customers that no matter what u do they will say its bad or made them sick. And the microwave thing in the pizza shop business some thing need to get microwave so try them I had great food there I am from Delaware county and it was good try it
Great food at a great price. The weekly specials are perfect for those on a budget.
Love them! They have the best stromboli around & their online ordering is a breeze.