The ladies in the front are great. So ate the check out people in the back....BUT if you are filling a script for a narcotic of any type. YOU MUST BE SURE TO COUNT YOUR PILLS IN FRONT OF THEM BEFORE YOU WALK AWAY AFTER PAYING!! They filled my script for 20pills and only gave me 17. I called and the very old man told me to call the police. When I went to look for my script after I got home the staple was still on my bag and not broken. How hard is it to count 20 pills? This was supposed to last me 10 days till I see the Dr again. He said someone must have stolen them? I wonder who at the pharmacy needs to steal meds from a physically disabled single mom? Never will get meds from there again. Giant ran out. Next time I'll wait till they get them in to fill my scripts. Shady, shady, shady!!!
The one lady ( caucasian, seems to be the oldest there, working in the phartmacy dept, but not a pharmacist, usually at night time) is very very rude. She gave hand gestures as a signal that my insurance card is not working. She didnt answer when I asked why until a male pharmacist stepped in to help, seeing that I was waiting for her answer. He seemed to know this lady's rudeness which triggers customers' anger. Just to identify her, she looks like in late 50's or early 60's, not small, underbite and crossed eyes.
I have been using this pharmacy for years and learned alot more about the meds i am taking and their effects and sideeffects
My last visit to Pottstown Walmart was a big dissapointment. The cashier at the pharmacy was very rude. Although her next customer was 5 meters away she wouldn't tell me where the nicotin patches were. She told me in a rude manner that I had to wait for her to finish with that customer. I told her to just tell me the aisle and she ignored me. Another employee didn't know where the pet food was. Now I know why most of my friends and my husband prefer to go to Elverson Walmart.Ps. I must say that the same day I ordered my eyeglasses at the vision center and the girls over there were very friendly and polite.