At the guy below. You should have asked to speak someone above her. The disc could have been cleaned, or replaced with another. The return policy is clear, no cash refunds. But we would have gladly exchanged it, or cleaned it, or found you another copy at our other location. Instead you say our store sucks because you didn't bother to try a little harder to resolve the issue. I know who you are, and I ask that you come into the store, and let one of the owners try and take care of you, since you were so unhappy. The situation was relayed to me, and you didn't want the disc cleaned. You weren't willing to even try and go through the proper channels of resolving an issue. So why don't you try and come back and let me help you.
2108 Starmount PKWY, STE 200Chesapeake, VA 23321
From Business: Electronics Repair: Computers, Phones, Tablets, Game Consoles, etc.
I drive several miles out this store on the night of Aug 30 2013 to purchase a $20 PSX game ,when I opened it (right in front of the female employee)much to my horror it was scratched .When I requested a cash refund,she proceeded to tell me we are not allowed to give cash refunds only store credit.I couldn't believe my ears,I just bought the game 2 mins before that .I'm one of the biggest video game collecters in Va,and I own some of the rarest games in the world,non of the games in my collection are scratched.Take it from hardcore collecter ,if you are a true collecter you should stay away from this store!They sell complete garbage,real collecters should not shop here!Go to Video Game Heaven instead,they are a real collecters shop!You have been warned!
I love this guy!!! I am OLD, lol - 58 to be exact, he has been such a tremendous help with me and in purchases for my grandson's WII - THEN when I STILL DIDN'T GET IT...the monetary value on all my WII stuff he applied to my XBOX purchase, leaving me very little to add. He helps me on the phone AND the young lady who works there is so very sweet! I went to GameStop & the reps are rude! I just love this place of business and their kindness and patience with this grandma! THANX GUYS!
This listing is pretty incorrect. They don't have balloon artist on site, and don't sell balloons. When I read this I nearly fell out of my chair laughing.However what they do is way better. They sell video games, everything from the Atari to the newest stuff like PS3 and 360! Prices are way cheaper than other used places like Gamestop or Bestbuy. They do trades as well, and you get more there too. Customer service is by far the best in the area. They even do PC repair at more than affordable cost! The pc guy there is really smart and helps you understand exactly what is going on with your computer or in my case, a laptop. Everyone should check this place out for sure!