They have the best hair salon in town. Very professional. It is the only place I will go. Prices are very reasonable.
The manager, or owner of the business is very unprofessional. I expressed my concern with her on 25Jan17. She stated that it would be taken care of whenever I came in again. I came back that night at 7:15. The shop was closed, but the sign says they were to close at 8. I took a picture of the time and the location to cover me to make sure that if anyone tried to say otherwise. I spoke with her on today 26Jan17, and told her about last night. She stated "you were wrong for that. If I tell them they can go home if it's nothing to do, then that's what I said". I simply just asked for a refund for the crappy job her nail tech did, and she says " sorry, all sales are final!" I said Roger that! And hung up. Her attitude and professionalism is unsatisfactory. There is absolutely no way in any direction of Hades I would ever go back to this establishment!
They suck, hey only have one person working and clearly don't know order of operation. Please don't waste your time I have been here for 3 hours for a wash and set get the hell out of here!!!!
I went to this salon a couple of times. The first time was good. The stylist gave me a nice wash and set. She was also able to take my payment method which made me happy. However, I had a very different experience the second time I went there. The stylist was not able to take my method of payment and she had to break down everything as far as the price. I ended up not getting what I originally asked for. It made me not want to go there again
The girls there are fun and there's always great music playing. It makes all these other nails places seem like a torture session!!
I attended this salon twice. The first time I was not served for nearly an hour. My finished hair was more dry, brittle, tangled than I came in with. After finishing my hair she asked for which relaxer I use in preparation for the next appointment. So I gave her another chance. She used another chemical in my hair instead causing further damage. Because I complained she and her staff proceeded to be nasty and disrespectful to me. The stylist had a lack of product knowledge, and did not behave in a professional manner. It was a very hostile atmosphere not a place where I would choose to spend my money. Only go with care.
Very clean and professional. Pleasant atmosphere.
***MILITARY WATCH OUT*******DO NOT EVER GO TO THIS SALON. I RECIEVED A PROTEIN TREATMENT AND THAT WAS THE ONLY THING WORTH GOING FOR. I WENT IN AND SPENT ALMOST $250 FOR A CONDITION, CUT AND SEW-IN. AFTER TALKING TO THE STYLIST WE CAME TO THE CONCLUSION THAT IT WAS TIME TO GET RID OF MY RELAXED HAIR (AS I AM NATURAL NOW) I AGREED AND ALLOWED HER TO CUT THE RELAXER OUT. SHE BUTCHERED MY HAIR... I DONT KNOW WHAT I SAID OR DID TO THIS WOMAN TO MAKE HER CUT OFF 2IN OF MY PERM WITH 2IN OF MY NATURAL HAIR(WHICH DIDNT NEED CUTTING). SEEMED LIKE SOME ENVY OR SOMETHING WAS GOING ON. I GOT OVER THAT RATHER QUICKLY AS MY HAIR GROWS BACK PRETTY FAST, AND THE SEW IN WAS NEXT. I JUST KNEW I WOULDNT HAVE TO WORRY ABOUT THAT BEING MESSED UP. WRONG!!!! I HAD TRACKS SHOWING AND IT LOOKED LIKE A CHILD DID MY HAIR, WHILE THE OWNER SAT AND WATCHED THE STYLIST MESS MY HAIR UP AND WISPERED TO HER WAYS TO FIX IT. THE MILITARY DEFINATELY SAVED THIS STYLIST, BECAUSE IF I WAS A CIVILLIAN AND WAS ALLOWED TO GET IN TROUBLE, IT WOULD HAVE GONE THERE... SAVE YOUR MONEY!!! LET THEM SCRAPE, BECAUSE AS LONG AS THEY DO BUSINESS LIKE THIS, THAT IS EXACTLY WHAT THEY WILL GET! THATS WHY THEY ARE IN A SHOP THAT IS A HOUSE VERSUS A REAL ESTABLISHMENT. AND IF THIS IS HOW THEY ARE "TEACHING" IN THE "AT HOME COSMOTOLOGY SCHOOL" LOCATED THERE IM SURE THEY WONT BE OPEN LONG. EVERYTHING WAS GOOD THE NEXT DAY GOT MY HAIR REDONE AT B.A. AFRICAN HAIR BRAIDING CAUSE ITS NOTHING! AND THEY DID A GREAT JOB ON THE SEW-IN!!!
by TT from Portsmouth, VA Notably good service experience; Chanta has been doing my hair since 1993. I've gone from long hair to very short and I've loved all of my styles from 1993 until present. Chanta did a beautiful job on my bridesmaids hair as well as my own for my wedding. She is an excellent hair stylest, designer and a skincare... (More) Was this Review helpful to you?