What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1545 Crossways BlvdChesapeake, VA 23320
From Business: Do you have glass damage? For windshield repair and replacement in the Chesapeake area, turn to Safelite AutoGlass . Those in central Chesapeake or other areas ca…
4708 Tulip DrVirginia Beach, VA 23455
They put a new windshield in our '98 Camry. It set us back about $185. They did a very nice job; the new trim around the windshield looks great and …
2121 W Mercury BlvdHampton, VA 23666
From Business: Do you have glass damage? For windshield repair and replacement in the Hampton area, turn to Safelite AutoGlass . Those in central Hampton or other areas can acce…
3711 Bonney RdVirginia Beach, VA 23452
From Business: Auto Graphicks auto body repair & repainting has been performing auto body repair, auto restoration, repainting, collision repair and modifying autos for over 14 …
7613 Sewells Point RdNorfolk, VA 23513
From Business: Henry Walker and George Laberge, the founders of Walker & Laberge Company, had years of experience in the glass industry. Our mission is to provide quality produc…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Will take your money and run to never be heard from again!!!!!!! Beware of this scam artist who is out to prey and innocent people!
I had an 07 Maxima that needed a lot of work. He took care of everything plus. I bidded the project out and he was by far the most reasonable and professional. He’s a straight up guy and not out for your money.
I came in 3 days ago to get a price to replace the windshield on my vehicle I made appointment when I got here at the location in Portsmouth Virginia they change to price the manager told me she forgot to add on the molding she was very rude and disrespectful please avoid this location if you can
Maurice is a true professional. After firestone told me I needed to replace my engine, a $7,000.00 plus job, I took my truck to Southall's. Not only did he correct what the jacked up, but he found the actual problem and corrected the issue. He kept me informed during the process and actually took me back in the shop and explained everything to me. A good trustworthy mechanic is hard to find and I found one in Maurice.
Surprisingly clear place. People are very friendly and most of all they are very professional. Nice.
Saw the shop in the neighborhood for awhile. Came down here after my favorite mechanic shop informed me the technician that I preferred was no longer working. Outside I saw a bunch of European cars so I knew I was somewhere that could service my Audi. They were able to take me same day and even beat the price of southern Volkswagen. I walked in and was greeted by the owner who was very welcoming and knowledgeable and seemed like he was about his business! Only came to get a xenon headlight changed but hopefully I found my home for future services !
Went in on Christmas Eve at 8am in the morning with a Honda Pilot. They ordered up the replacement windshield and had it there at 11. Install completed at 12. Just have to give them high marks.
Whatever you do Do not take a German car here.. there is a man named Harold that rents from this place that fixes car too.. I took my 2007 BMW there for just a starter and for him to change a headlight bulb.. I asked Harold several times does he know what he is doing on a BMW.. he said yes several times.. when I went to pick my car up my headlight was hanging out but he swore he did not touch my headlight then said well you need a whole new assembly anyway.. also my steering wheel was taken apart because for one it was very noticeable and two every time I put my key in it would pop right back out.. also when I went to start my car it would start but would cut off several times.. I tried to start it in front of him several times while it was shutting off and he said "well I know how to get it started" he put his foot on gas and kept revving it up trying to keep it started and then he said "there you go it's started". On my way home around 4 pm rush hour traffic my car cut off 6 times.. had to keep starting it back up but had to keep pumping gas to keep it started.. I was nearly hit by oncoming traffic.. took it straight to someone else who had previously looked at it a day before I took it to Harold and he could verify that a "gasket" was ripped while he was trying to get to starter.. also he says that some screws were lost and replaced with some that do not fit.. also he said that the headlight was obviously taken out and was not screwed back in properly.. my car is still there. He is trying to fix what Harold messed up and this is really depressing.. I called the shop owner Howard and all he could say was Harold did not mess up my car.. I told Harold I would have to sue and he said " sue me then" keep in mind I have to fix new repairs that he messed up.. in my opinion I would not take any type of car here.. these people are liars
Where to start, out of the 4 appointments set to get a window installed not a single time did they show up or call to tell me it was not going to happen. When called they explained it never got scheduled... After going in, in person to the store after the fourth appointment set that I had to take off work for I gave explicit instructions that all glass shards and garbage from the install needs to be cleaned up because when they removed the frame work from the old window they left a mess! With glass and garbage everywhere. I had spoken to Neil the manager and the owner came out and was listening to my conversation with Neil. I got home to find glass on my porch, my roof, my gutters and foyer as well as plastic garbage. Their customer service is poor at best. I would never suggest any one to do business with them.
The business is run by retired military personnel and they are giving back to their community. Their work is good and they want their customers to be safe.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.