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12/30/2016
Provided by SuperpagesI WILL NEVER GO TO THIS TACO BELL AGAIN!!! If I coukd give a negative star I would....Manager on duty tonite with the close-cut was very rude I dont understand how she still holds a position at Taco Bell or any fast food. I went through the drive-thru the girl Shakira introduced her self, i told her I wanted a refund. Then the manager jumps on the speaker and she asked what did I have and I told her she then said to pull forward. I get to the window she ask for my receipt so I hand it to her she hands it back and say you gone have to come back tomorrow cuz it's been over a hour, I said what? I said yes you asked what I had then, you should hav asked me the time on my receipt instead of having me wait in line for nothing. She talkin bout she didn't know. My receipt say 10:30pm I looked at the clock when she said that and it was 11:35pm. Didn't want to give me a refund for my order that was nasty and dry tasting, the chips to my nachos was salty... talking bout I got to come back tomorrow because it's been a hour and 5mins. How she know I didn't spend my last on that meal. I never heard that before bout coming back if I want a refund don't no other fast foods restaurants do that, she didn't want to give me her name told me she didnt have to give me her name and that she didnt know the corporate phone number. Thanks to Google I'm filing a complaint on her tomorrow morning she so stupid like Taco Bell not going to know who she is if I described her. Her attitude stinks, no customer service skills what so ever, not a people friendly person at all. She definitely in the wrong field. Even if she was having a bad day you don't take it out on the customers because without us patronizing your business you won't have a job!! Only thing she is doing is setting bad examples for other employees. What a poor excuse for a manager
12/30/2016
I WILL NEVER GO TO THIS TACO BELL AGAIN!!! Manager on duty tonite with the close-cut was very rude I dont understand how she still holds a position at Taco Bell or any fast food. I went through the drive-thru the girl Shakira introduced her self, i told her I wanted a refund. Then the manager jumps on the speaker and she asked what did I have and I told her she then said to pull forward. I get to the window she ask for my receipt so I hand it to her she hands it back and say you gone have to come back tomorrow cuz it's been over a hour, I said what? I said yes you asked what I had then, you should hav asked me the time on my receipt instead of having me wait in line for nothing. She talkin bout she didn't know. My receipt say 10:30pm I looked at the cloak when she saud that and it was 11:35pm. Didn't want to give me a refund for my order that was nasty and dry tasting, the chips to my nachos was salty... talking bout I got to come back tomorrow because it's been a hour and 5mins. How she know I didn't spend my last on that meal. I never heard that before, she didn't want to give me her name told me she didnt have to give me her name and that she didnt know the corporate phone number. Thanks to Google I'm filing a complaint on her tomorrow morning she so stupid like Taco Bell not going to know who she is if I described her. Her attitude stinks, no customer service skills what so ever, not a people friendly person at all. She definitely in the wrong field. Even if she was having a bad day you don't take it out on the customers because without us patronizing your busy you won't have a job!! Only thing she is doing is setting bad examples for other employees. What a poor excuse for a manager��������
Details
Phone: (757) 673-6852
Address: 1501 Frederick Blvd, Portsmouth, VA 23707
Website: https://locations.tacobell.com/va/portsmouth/1501-frederick-boulevard.html
More Info
- General Info
- Find your nearby Taco Bell at 1501 Frederick Boulevard in Portsmouth. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.Find your nearby Taco Bell at 1501 Frederick Boulevard in Portsmouth. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
- Payment method
- amex, cash, discover, master card, visa, apple pay, company card, debit
- Price Range
- $
- Other Link
https://locations.tacobell.com/va/portsmouth/1501-frederick-boulevard.html
- Categories
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