What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
5334 E Virginia Beach BlvdNorfolk, VA 23502
Wayne and his crew rebuilt the transmission on my 1990 Ford F250. The work was done quickly and for the estimate I received...no hidden extras! Th…
2490 Airline BlvdPortsmouth, VA 23701
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
5003 George Washington HwyPortsmouth, VA 23702
From Business: On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per …
1205 Airline BlvdPortsmouth, VA 23707
From Business: Baucom's Auto Service Inc. is a full service automotive repair facility specializing in all types of services & repairs for domestic and import automobiles. Our A…
1327 Virginia Beach BlvdVirginia Beach, VA 23454
From Business: Lee Pappas Body Shop goal is to provide you with fast, efficient, and honest automotive services as your dealership alternative for high quality and reliable auto…
1337 Lindale DrChesapeake, VA 23320
From Business: I have been in the Ford Powerstroke Industry for over 10 years. Retained my Senior Master Certification while employed at Ford. I also have my Associates Degree i…
4114 Indian River RdChesapeake, VA 23325
From Business: If you've been looking for a trustworthy shop to service your vehicle, Affordable Transmission & Engine Exchange Inc. is independently owned and operated, special…
704 Southleaf DrVirginia Beach, VA 23462
My wife and I was in need for a windshield repair ASAP!! Due to her being failed because of 2 10 inch cracks we were looking at about $400 through S…
4117 Portsmouth BlvdPortsmouth, VA 23701
From Business: Portsmouth Tire and Car Care Center is a full-service auto repair and tire shop that serves Portsmouth, Virginia, and the surrounding areas. We are dedicated to p…
3412 George Washington HwyPortsmouth, VA 23704
From Business: Butch's Auto Service was founded in 1988. We are a family owned business and have always tried to make our customers feel like they are a part of our family. Will…
Serving the Portsmouth Area.
From Business: RoadRunner Auto Transport is a leading provider of reliable nationwide door-to-door auto shipping services. With a history of dependability and innovation, we're …
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I went into them to get an alignment. They said the policy was if there is something wrong and the alignment cannot be done if the repairs are not done by them you will still have to pay for the diagnostic. They quoted me 234 to include alignment and repair of an issue that was perfectly fine 7 days prior. I refused to have them do the work and took my vehicle to the dealership and got it aligned with no repairs needed.....bottom line is this establishment claim that they are honest and honest Christians, however this was dishonest and if this happened to me it can happen to anyone else...they are not worth your time. I will never advise anyone to go to them. Their alignment cost $50.. pay the extra 30 and get it done by honest people who won’t try to rip you off...in this case they did.
Surprisingly clear place. People are very friendly and most of all they are very professional. Nice.
Saw the shop in the neighborhood for awhile. Came down here after my favorite mechanic shop informed me the technician that I preferred was no longer working. Outside I saw a bunch of European cars so I knew I was somewhere that could service my Audi. They were able to take me same day and even beat the price of southern Volkswagen. I walked in and was greeted by the owner who was very welcoming and knowledgeable and seemed like he was about his business! Only came to get a xenon headlight changed but hopefully I found my home for future services !
Whatever you do Do not take a German car here.. there is a man named Harold that rents from this place that fixes car too.. I took my 2007 BMW there for just a starter and for him to change a headlight bulb.. I asked Harold several times does he know what he is doing on a BMW.. he said yes several times.. when I went to pick my car up my headlight was hanging out but he swore he did not touch my headlight then said well you need a whole new assembly anyway.. also my steering wheel was taken apart because for one it was very noticeable and two every time I put my key in it would pop right back out.. also when I went to start my car it would start but would cut off several times.. I tried to start it in front of him several times while it was shutting off and he said "well I know how to get it started" he put his foot on gas and kept revving it up trying to keep it started and then he said "there you go it's started". On my way home around 4 pm rush hour traffic my car cut off 6 times.. had to keep starting it back up but had to keep pumping gas to keep it started.. I was nearly hit by oncoming traffic.. took it straight to someone else who had previously looked at it a day before I took it to Harold and he could verify that a "gasket" was ripped while he was trying to get to starter.. also he says that some screws were lost and replaced with some that do not fit.. also he said that the headlight was obviously taken out and was not screwed back in properly.. my car is still there. He is trying to fix what Harold messed up and this is really depressing.. I called the shop owner Howard and all he could say was Harold did not mess up my car.. I told Harold I would have to sue and he said " sue me then" keep in mind I have to fix new repairs that he messed up.. in my opinion I would not take any type of car here.. these people are liars
The business is run by retired military personnel and they are giving back to their community. Their work is good and they want their customers to be safe.
Worst towing company you would ever want to deal with. Extortionist. Charge a fee to retrieve personal items. Told one price then when told them we would bring police they changed price again. Bad experience all around. Crooks.
Sue Otis Kazma Neser — 5 starOutstanding Customer Service. Friendly knowledgeable staff. Financing offered for repairs All of this makes this business stand out. Buying a used car can be a challenge in todays economy, but this dealer makes the process smooth and easy. To also have a repair shop with financing helps my budget go further. I give this company 5 stars
Jerry and Thomas took excellent care of our 1997 Mustang Convertible. It took a beating during the past winter and some of the paint was starting to chip and peel. Maaco made it look like new. Very impressed with their attention to detail. They even masked the Mustang logo on the bumper. They delivered at the exact amount quoted. I would recommend them to anyone without hesitation and they have earned my business.Maaco did such a superb job on our Mustang that we decided to have our Yaris painted as well. The clear coat was starting to peel and Maaco of Portsmouth made it look like new.Quality service and quality work with no hidden charges. Highly recommended for anyone looking for a great paint job at an affordable price. Thanks Maaco of Portsmouth.
I received nothing but the best customer service when I went to this location. I actually found it by mistake and when Thomas found out what shop I was looking for, he offered me the directions. Not that he didn't want to do the job, but after all he wasn't who I was looking for. That was the first reason I decided to inquire about the cost, the financing was another. I was glad that I stopped here. The paint job was amazing and the guys were all very personable and professional. Unfortunately, my son had the car for 3 days before almost totaling it so we had it towed back. Thomas had the parts ordered the same week and had already started work on it. The car is almost done and we are so excited. For such major damage they've done an amazing job! I've stopped in almost every day. Lol!!! I will post pics when I get the car back!
In response to Paul F.’s review:This customer came into our shop and asked for the cheapest paint job that we could do. I went to the car with the customer and looked at it. He had attempted to repair his own vehicle. After seeing it, I explained to him, that the only thing I could give him was a “NO WARRANTY” paint job that we give to dealers. The reason I gave him that option was because of the poorly repaired condition of the vehicle. I asked him who had done the repairs, and he stated that he did them himself after watching a video on You Tube, and that this was his third car that he had done. I asked him what procedure he used, where upon he told me he sanded and then primed the car. I asked what type of materials he used. He said he used sandpaper and spray can primer from the auto parts store. I told him that spray can primer is made for spray can paint. The materials that we use are very different, which is why I gave him the no warranty paint job. I thoroughly explained that there might be problems because of this. After painting the vehicle just as I had warned the customer, my paint softened his primer and caused numerous air bubbles in the paint. I called the customer and explained what happened and asked him to come up to the shop and look at it. Once he got here, I told him exactly what happened and why it happened from my knowledge of painting vehicles for over 25 years. He told me that in his experience in painting three cars, that this had never happened before and it had to be something that we did wrong. So in good faith, I offered to repaint his car for $250, which is my cost. He was not happy with that, and stated that he was going to call the spray can company and ask them what happened. We are sorry that this customer was unhappy with his results, but we clearly stated the outcome that was possible. Our goal is to provide our customers with a quality paint job at a low cost. This is a perfect example of why we don’t warranty body work that is not done by us, and needs to be done by an experienced body technician.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.