With the phone service down (for how many days now?) why is there not any other means of communicating with you?? No other contact info on your website - email, etc. I would prefer not to drive all the way downtown just for something that could be dealt with over the phone. Poor planning on your part during the down time on your phone service.
The service was good! I was disappointed that they did not have any bras with a bigger band size than 42"! Especially when they boasted on their Web page that they can supply bras up to 52" G. Stating that they help customers of all sizes! I bought a 42 c which is a little tight. When I got home and removed the bra from the bag I found a full pg return info.. No refunds must be new w/ tags in place. Only if the product is defective can you get an in store credit. I'm planning to find a new co. to shop with.