What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
610 NE Lombard StPortland, OR 97211
I had no idea this place was here. Moved to North Portland 3 years ago from west side. I have always driven Volvo's. Got a card on the mail an thoug…
600 SE Maritime AveVancouver, WA 98661
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I took my 2008 Chevy Duramax in to AG Automotive when it was having some hard start and engine misfire issues. Turns out I needed new glow plugs and also had some bad wiring issues. AG took care of my truck quickly and even ended up saving me some money off the original estimate. AG stayed in constant communication with me while my truck was there and took care of it quickly and professionally. AG had been recommended to me based on their Diesel expertise and they lived up to their billing. The cost and professionalism were just an added bonus. Highly recommend these guys for Diesel repair and now that I know they also do gas vehicles, I'll be bringing in my girlfriend's Jetta from now on. Thanks AG!
This company was called by my roadside assistance for my vehicle lock out. They never came, even after checking in with roadside assistance after an hour. I was told they were 12 minutes away. I ended up calling a private locksmith that arrived in 30 minutes. 2 1/2 hours later I got into my vehicle no thanks to them.
Went in 2017, was told I need a strut bushing. I paid a mechanic to do it, $70. The van was practically diving off the road. I went back. They charged me $35 to adjust the steering gears. The van tracked slightly sideways down the road and the steering wheel wasn't straight. I didn't get back for almost a year, as I moved. I went in expecting a free adjustment for the steering wheel. They said the strut bushing was wrong, installed backwards, and my bearings were loose, and I needed a ball joint. I paid $100 to have the strut bushing reversed, and another $275 for the ball joint and another alignment.I went on a trip, there was a lot of bearing sounds, I brought it back. They said both my front bearings were fried. I suggested it was their adjustment that had done it. Next thing I know, the front office woman had gone and said something to John, the owner, and he was standing before me so angry he was literally twitching. My wife had overheard John when he was told I was talking about their adjustment causing the bearings to burn up (and by the way there was wear on the spindle from the fried bearings digging a groove during my trip). She didn't hear the office lady, but she heard John saying he would have my van dragged out of his shop by a tow truck. She said he want from 0 to 10 in anger in a moment. So, I paid for bearings and labor and left. That was a bad experience.
Honest and friendly. Quality parts, quality service. No "high pressure" sales. Family owned and operated business!
*DO NOT USE* Required a lockout and jump start, they don't consider that a single service call, was left stranded unless I gave them more money! WORST company yet!
Great mechanic! Had trouble while on vacation and he helped us out! Great knowledge and really knows his stuff!
Good work and very reasonsble. Owner and employees very nice.
I needed an oil change for my Corvette. Needs special oil and filter. Spoke with José and he allowed me to bring my own special Mobil One oil and a factory filter and he just charged me a bare minimum to do the work on his lift. VERY nice guy, understanding and HONEST as can be. Thanks Jose, I appreciate YOU.
Great Volvo repair shop. Been coming here for 3+ years. Raymond and Team do a very good job, timely, and with great communication.
A professional bunch of guys and girl in the shop that went above and beyond the call of duty. Thank you so much John, Mark, Doug, and Kayla. You just created a lifetime customer.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.