I was so disappointed in this "taxi" company. The same as another Yelper I reserved a cab for 5:30 am for the airport. They never showed up. I called the office - no answer. I drove myself there and parked in econ parking I saved 60 bucks on cab fare! Do not bother to call the taxi - rotten service.
Today, Tuesday August 25th, 2015 at 3:27pm one of your cab drivers parked in the middle of the street in front of the Embassy Suites Hotel in downtown Portland for about five minutes! The car license number was 004-HNC and was from your cab company. The driver was a woman with medium long black hair. The hotel is on SW Pine Street, between SW 4th and SW 3rd. She blocked traffic completely for about five minutes because she was right in the middle of the lane of traffic! A couple was getting out of the cab with their luggage. She was really slow, and did not care that traffic was backed up for blocks!!! I honked my car horn to let her know there was a long line of cars waiting to drive down SW Pine Street. She just looked at me and deliberately moved even slower while looking at me!!! There was a wide driveway in front of a rarely used small parking garage by the car rental company, right across from the hotel. If she had pulled in here instead of parking in the middle of SW Pine Street, she would not have completely stopped all traffic!! I honked yet again, and she looked at me again, and moved even slower!!!!! This employee is not a good representative for your company!!!!!!!!!!!!!!!!!!!!!!!!!!!
If you definitely need to be somewhere at a particular time, this might not be the cab company for you. I reserved a cab for a particular time, the day before we needed a ride. I followed up with a call 15 minutes prior to the appointed pick up time, to be assured that the cab was 2 minutes out. The cab never arrived, and subsequent calls went to a voice mail system (we waitied 35 minutes after our appointed pick up time) . We received no phone calls from the company. Fortunately we found a cab and got to our event, but this was terrible customer service in my opinion.
I have used this company a couple times and find them to be in time and best rates out there!
We have used Eagle for years! Very reasonable and reliable service. Their professionalism and friendly service is exceptional! You can always count on them to be on time and there is never a worry about about security! If your flight is late, they will always wait never leaving you in the lurch! We highly recommend them over any other service!
it is the best way to get around town fast and efficient, and very knowledgeable off the town , thank you Portland taxi cab u r # 1!
i have been taking cab for long time portland yellow cab is been great service for me and my family.they are cheaper then all cab company and there cabs very clean.i give them five star