Banfield Pet Hospital Took out a pet contract for my daughter's puppy with surgery as part of the program. My daughter was highly allergic to the dog, so had to find a new home for him. Tried to adjust my contract since he never had the surgery and they would not allow it. Corporate greed at it's finest. Portland, you should be proud to have such a scrupulous company in you community to get more tax revenue for services not rendered.