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Do you really have to call in a professional service to treat that stain? Learn some DIY tips and tricks, and discover what to loo…
1001 SW 5th Ave Ste 1100-54Portland, OR 97204
From Business: Want carpet cleaning that is 100% GREEN, dries quickly and virtually eliminates all your toughest stains? That's our specialty here at Oregon ChemDry in Portland,…
Do you really have to call in a professional service to treat that stain? Learn some DIY tips and tricks, and discover what to loo…
The company showed up as scheduled and only took just over an hour to perform the cleaning. The crew was professional and curtious. The process they used did not involve any extraction, but instead used the application of cleaning solution in combination with use of a rotating brush to supposedly remove the loosened dirt. In talking to the crew, they said this process relied on very little water and so the carpet should be dry in no more than a couple hours. There were two problems that resulted from the use of their process. First, I don't think the process itself gets the carpet that clean. In looking at the carpet where there is a coat closet in the hall, there was a noticeable difference in the color of the carpet in the hall where it was cleaned and in the closet where it wasn't cleaned. The carpet in the closet was noticeably lighter. I think what this process does is spread some of the dirt around rather than removing it all, so while the carpet is uniform in appearance, it is not completely clean. Like a lot of homes in Portland, our carpet is a light brown in color, sort of tanish, so that fact that it was a slightly darker was not really noticeable. In addition, we were looking at replacing the carpet in the family room within a year with wood flooring, so we were not necessarily looking for the best cleaning, just something to get us by, and the price was very reasonable. However, I don't think this process does as good a job as some sort of extraction process where the cleaning solution that contains the microscopic dirt particles is physically removed.The more serious problem is that it took more than 24 hours for some areas of the carpet to dry rather than an hour or two.Ive had Portland carpet cleaners come before and this did not happen. After a few days I noticed two areas of carpet, one in the family room, and one in the master bedroom, where the carpet was raised off the sub-floor, creating a sort of hump. A few months later, I had a carpet stretcher come to the house to take care of a carpet issue in a different area of the house. While there, I showed him the two carpet areas with the humps and he said this was due to the carpet having been being over-wet. He said it was not unusual for inexperienced Portland carpet cleaners to apply more liquid than necessary and that this is a common result when that happens. Since we were going to be replacing the carpet in the family room with wood, I didn't do anything with that, but did have him fix the carpet in the master bedroom. Since he was already at the house for other work, the added cost for this fix was not that bad. A contributing factor to the carpet hump might have been that the initial carpet installation probably was not stretched enough. That said, if the proper amount of liquid had been applied, the problem would not have happened.So, I would say that for the money paid, the cleaning was probably OK but not great. The over-wet carpet problem is simply a matter of the operator not taking adequate care in the application of the cleaning solution and not the fault of the process itself.
Barney arrived on time and got right to work. I believe he pre-spotted some areas (I wasn't actually watching him work) and moved some items that were too heavy for me to move or lift. He asked me if I wanted him to do the master bedroom closet (which is the size of a small room) and I said yes. At the time there was no discussion of an additional charge. As he finished each room, he carpet raked it and this made the carpet look especially pristine. When barney was near done, I asked him if he'd clean 3 small area rugs (e.g., 4' x 6') and - without hesitation - he said yes. I had pre-paid 4 rooms and he charged me an additional $25.00 for the closet but there was no additional charge for the area rugs. I felt the surcharge was reasonable and well deserved. I had been charged much more by other carpet cleaners in Portland prior to this. He also said that - if any of the spots seemed to return in the next couple of weeks - he'd come back and re-clean them.I would suggest that if you use Barney and there are some weighty things that have to be moved or changed in some way, you askBarney to clean the carpet in those rooms first so that those areas are dry by the time he's finished and he can then replace what was moved. I didn't check any of the rooms when he was done because I could see that he was doing a wonderful job when he did the family room (which was the first room he did) and, as a result, I ended up moving things back. The last Portland carpet cleaning service that came out just cleaned around each and every item. Not even cleaning under the kitchen table. Barney is very nice and works steadily and quickly. I was really happy with the job he did, would certainly recommend him and I will use him again when my carpets need re-cleaning.
I was very excited to finally have my carpets professionally cleaned, but the results were not worth the money, imo.Normally it takes SEVERAL hours to properly rug doctor my carpets, so I was shocked when the job was finished in 20 minutes with just one employee.The man was nice enough, but I felt sick paying $307 over such little work. The carpets smell better, but they are not visibly lighter. Normally when I use a rug doctor, the color of the carpet lifts several shades. This company got out the main noticable stain, but the overall carpet color still looks dingey and dark. I just expected better results from professional carpet cleaning. It was disappointing, considering the price. On the plus side, there were no hidden fees and the employee seemed trustworthy.Next time I will just rent a rug doctor for $60, though. It's so much cheaper. And when you clean the carpets yourself, you can make sure they get the attention required for more noticable results.
WOW. I was amazed by the amount of matted dog hair Geoffrey was able to groom from the carpeting. He used a machine I had never seen before but it worked extremely well and the odor issue is completely gone. Geoffrey said that he was in the business of winning customers and he just won another. Extremely satisfied and would recommend to anyone.
Howells Carpet Cleaning is an owner / operated business providing the Portland Metropolitan area with the best carpet cleaning services since 2006. We put an emphasis on customer satisfaction and experience. Everyone receives V.I.P. status. Howells Carpet Cleaning is Portland's Affordable Luxury Carpet Cleaning Company. How may we serve you?
Just had my carpets cleaned and am very happy with the results. Last cleaning service I used was COIT. They did a lousy job and charged twice as much. Tom and Mike got the job done really fast and were a pleasure to do business with. I would most definetly recommend this owner/operator business.
Neil and Puroclean have a great disaster management program. It's a step by step format they go through every scene, every time to make sure every possible gets identified and turned in to the insurance company. My friends have used him and very very happy
Very glad we found you. Came on time efficient left us with "New" looking carpets, beautiful.We would like this gentleman to service us again next time.A great personality that seemed to go the extra mile.Could not be happier with him and the job done.
I used Alameda carpet cleaners a few weeks ago and they did a fantastic job. I needed all my carpets cleaned before the holidays and they came through. I also ended up having them do my furniture too, I have absolutely no complaints!
It's so great to have fresh, clean carpets. My older cats have left a few accidents that zerorez gets cleaned up as if they never happened. Great service.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.