7421 SW Bridgeport Rd, Portland, OR 97224
Zoomcare has not yet specified accepted insurance plans.
Zoomcare has not yet specified any specialties.
03/17/2012Provided by Citysearch -
I have been to Zoomcare in Portland on two separate occasions. Once I went to the one on Alberta, and once to the one at Cascade Station. Both times I received what I consider to be an incredibly low standard of care.
On the first visit I was prescribed a medication for a disease I do not even have, and the second time I was prescribed a type of antibiotic to which I have an allergy, however, as the practitioner never asked me, this was not something I discovered until arriving at the pharmacy.
Over prescribing is an issue in this country, I'm willing to accept that. But providing prescription medications without checking first for allergies is blatant malpractice.
No more Zoomcare for me or my family.
01/14/2011Provided by Citysearch -
As with the other reviewers I was seen very quickly, in my case for lower back pain. I hobbled in on a Monday morning; the PA (physician’s assistant) did a few basic physical tests then wrote the order for Providence to give me an X-ray and MRI. Frankly she seemed a little freaked out by the level of pain I was in. She said, “This is the most severe back injury that’s ever come in here.” Confidence inspiring… They made a big point that I would get the lab results emailed to me as soon as they got them – it was all automated. Got the imaging done Tuesday morning and received the X-ray results back Wednesday morning by email as promised
It’s now Friday at noon. I am still waiting for the MRI. I called, I emailed, trying to get them to release the results. The front desk person said that they have them, but that the Doctor has to call me back to give me the results; that they never email MRI results. She said that the calls have to be made in between appointments (and they see patients every half hour).
So the long and the short of it is this: Zoomcare may be adequate for splinters, as a quick prescription for anti-biotics, for things that do not require diagnostics. But beware if you have a medical condition that needs any sort of tests or diagnostics. You might end up like me, frustrated and in pain, and worried about the results from testing that never arrives!
12/01/2010Provided by Citysearch -
So I went to zoom because my daughter had twisted he ankle at soccer. I had called to see if they had x-ray. In retrospect they did not lie about not having x-ray ,but evaded answering the question. After seeing the physicians assistant they sent me to the hospital for an x-ray of her ankle. Instead I went to an real office that had x-ray. She had a fractured fibula. The doctor at the urgent care diagnosed it based on the look he did an immediate x-ray and confirmed it. There's nothing like experience. The doc said he was an ER doc as well as an urgent care doc.
If you want to know if you should go see a doctor I guess you could go to Zoom care but why not go to a real urgent care in the first place.
P.S. I'm a software designer and I must say they do have good looking software.
04/13/2010Provided by Citysearch -
I used them twice now with bad results, so no more. They might work well for other things, but having a painful sprain/potential break, it took them almost 24 hours to get back with results. One sleepless night later I was given the not very useful advice to rest and ice (not broken). Go to a real doctor if it is urgent care. The other item was a bad reaction to the flu shot, which might not have been their problem, but they were not exactly helpful either. Communication was short and boilerplate on both occasions.
03/17/2009Provided by Citysearch -
I visited the zoom care on Hawthorne in Portland. It reminded me of a Kinkos (clean, impersonal, and bland). My total visit lasted about 10 minutes. My doctor did not make eye contact the entire time I saw her, and I felt like a product on the assembly line. No personal questions of any kind (i.e. what do you do, etc.). Not surprisingly I was misdiagnosed which has ended up being more costly. If you have something simple or need a quick checkup it's probably great. If you need more in depth medical care this is not the place.
10/07/2008Provided by Citysearch -
If you need a checkup or something simple this place is awesome(I think). I was in and out in 15 minutes, no wait time, no long paper work the doctor even came out to great me. So why one star? Two reasons, pain and loss of sleep. IF YOU ARE IN PAIN DO NOT GO HERE. I recently went in with badly hyper extended elbow which was in severe pain. Apparently zoom care has higher morals or something which means it doesn?t give pain medication, or rather it does, but you only have one option. Unfortunately for me this one option, which is non-narcotic (but still has all the negatives of narcotics, dependency and withdrawals) caused me to have breathing problems. I e-mailed the doc back to tell them I needed to switch to something else and was told that I should try doubling up on my Advil dose. ha-ha, it would be funny if I wasn?t so tired from not sleeping last night. I e-mailed them back again and asked for some other options that might actually work. I told them Percocet made me sick and that Vicodin worked well for me when I hurt my back but maybe that was not the appropriate medication in this case, and that I was open to suggestions. there response? We don?t prescribe Vicodin so we can?t help you. So much for other suggestions. I e-mailed back again and said I didn?t ask for Vicodin, included the quote from my own e-mail that said I was open to whatever the doctors thought was best. I did receive an apology which has about the same effect on the pain in my elbow that the fistful of Advil does. Apparently zoom care has some hang ups about narcotics. I haven?t been able to find any information about this on their website which makes me wonder if there are any other medicines or treatments they might have something against. I am going to play it safe and go to somewhere like St Vincent?s where they still have a bunch of hang ups, but at least I know what they are.
06/06/2008Provided by Citysearch -
I've been to ZoomCare twice this week and have been very happy both times. The first time, I made a same day appointment and had no problem. The second time, I checked their website, saw that there was no wait, and walked in. Both times, there was no paper work, my doctor greeted me immediately, and answered all my questions. I was in and out with a filled perscription in hand in less than 30 minutes. I could not be happier with the service.
This review is for the Pearl District location, which does not have a separate entry.
11/14/2007Provided by Citysearch -
I escorted my girlfriend to ZoomCare for her urgent care needs. We were treated with friendly, professional, conscientious service by people who thoroughly performed their responsibilities with authentic enthusiasm and care. My girlfriend was seen and treated in only a handful of minutes - otherwise, I would have had a cup of the Stash tea they keep available in the waiting area. I am seriously impressed.