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General Info
Welcome to Tigard Animal Hospital If you live in Tigard or the surrounding areas of Oregon, then you have picked the perfect site to find a veterinarian for your dog or cat. Your pet's health is very important to us and we will take every step to give your pet the best possible care. Tigard Animal Hospital is a full service animal hospital with a focus on preventative care. We look forward to partnering with you to make informed decisions that will keep your pet healthier longer. Our veterinarians are experienced in all types of conditions and treatments. Beyond first rate pet care, we make our clinic comfortable, fear-free and cat-friendly. We are a community-focused hospital that also partners with many locals shelters and animal welfare organizations.
BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
all major credit cards
Neighborhoods
Tigard Neighborhood Area 10, Bull Mountain
Other Emails

Categories
Veterinarians, Pet Services, Dog & Cat Grooming & Supplies, Pet Boarding & Kennels, Veterinary Clinics & Hospitals, Animal Health Products, Pet Grooming, Pet Specialty Services, Veterinary Specialty Services, Veterinarian Emergency Services, Kennels
Other Information

Parking: Lot

Provided by

COUPONS & DEALS (1)

Reviews

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Elizabeth J.

03/21/2017

Overall
Expertise
Professionalism

After giving this vet another chance, they showed me again today that all they care about is how much money they can get from you.
Their vet, Jill DeSau, is on such a power trip she refused to discuss an end of life plan for my older dog. She is crazy enough to chase me and my children out to the reception after I refused to continue the appointment.
While in the reception area she had the nerve to say an exam was done because she "fondled my dogs balls and penis". She said this in front of my children.
She informed me my opinions and wishes for my pets don't matter and that I was required to do what THEY wanted. STAY AWAY from this vet, its all about selling their Paw plan and overpriced medications.

Res U.

05/02/2014

Overall

Don’t trust member of your family with these folks. I took my puppy to be spayed and following day after the procedure we noticed blood in her urine. We thought it might be related to the procedure so we took her back be checked out. The vet says she has urinary tract infection (UTI) and is no way related to spaying. Did little research and apparently UTI can occur after spaying procedure. Not sure why vet lied. DON’T TRUST THESE PEOPLE. they are not even worth one star!!!!

Overall
Disappointed is the best word ...

Disappointed is the best word I can use to describe my last visit – I brought my 3rd animal into the clinic to get her de-worm and spay. When I called for prices, I was advised that there would be a charge of $14.50 should she have fleas. I have 4 cats – all indoors, never outside – I was confident that the flea charge wouldn’t be applicable in my case.



When I arrived to pick her up, I was told she had fleas and they had charged me. I asked the receptionist about it – what it was they found to warrant charging me cause I’ve had her for over 2 months inside with all my other cats and NOT ONE FLEA has been spotted on her or on any of my other cats. The receptionist told me she’d go speak with the vet tech to find out. She returns a few moments later with a flea comb and shows me what is a live flea along with some dander – says she just brushed this off my animal. At this point, I was frustrated because spotting a live flea on an animal that is sharing space with other animals in a vet clinic isn’t indicative of a flea problem – unless the facility has a flea problem. Plus – 100% confident that I didn’t have fleas in my personal animals – when I told this to the receptionist she suggested I treat my other animals and possibly fumigate my house.



I’ve been a pet owner all my life. I’ve had flea problems. We don’t have fleas in our home or on our animals. I bathed the cat as soon as we returned home and amazingly I couldn’t find one flea or any debris on her to indicate she had fleas. To this day – almost a week later, there has been no issue.



I have no idea where the receptionist got the flea she showed me – unfortunately I was so upset that I didn’t demand to see her go and comb the cat myself – but I also wasn’t informed that was what she was going to do.

While it was $14.50 - and not the end of the world – it’s a less than customer friendly approach to handling. What would have been more appropriate is for the receptionist to take me back with her to show me the combing of my pet and/or to bring a vet tech up front to speak to me. Unfortunately, this will be the last straw for me – I won’t be returning- I’ve spent a lot of money in your facility and I love Dr. Phelps – but with this treatment, I’ve decided I need to find a more forthcoming and honest veterinary clinic to take my service to.

cudarae

10/25/2012

Overall
VERY BAD place to take your pe...

VERY BAD place to take your pets.



Too much UPSELLING -- read the past reviews. I own a several businesses and I teach sales -- this is USED CAR SALES poorly done.......



Unfriendly staff.



Wow -- can't imagine how they are still in business with the staff that pretends to work there.



Unknowledgeable very young vet. After this experience - I would have to question credentials (again - read the past reviews on incompetency).



I was charged for 7 very expensive pills for my dog and given only 5 pills.



The quality control here is sub-standard or nonexistent. When I complained about the wrong amount on the pills - they treated me as if I was wrong and said they felt "sorry" for my dog. REALLY??



When you leave a place of business - you should leave happy and satisfied ----- I left wanting to write a review..........

blueeyes7272

12/26/2011

Overall
I've taken all my pets here

for years. They have all lived very healthy lives. A bit more but you also get more. They make sure your pet gets what they need and they don't cut corners. Having doubts about the dead bunny being true. Just doesn't sound like them.

MrsNorrisTWagner

07/31/2011

Provided by Citysearch - 
Overall
Fantastic

A good vet is hard to find. Tigard animal hospital is a great vet. Their prices are extremely reasonable, the staff is very nice (to both people and animals), and you don't spend hours in the waiting room. Even for small services you can drop your pet off and come back later in the day for no extra charge. Next day appointments for spay/neuter and they always charge the OSNF price. I will continue to take my pets and recommend them.

For those who complain about the up selling, what place doesn't do that? The difference here over Companion or Banfield is that they save the guilt trip if you turn down an extra service. Very understanding.

anonymous218

03/31/2011

Provided by Citysearch - 
Overall
Went there one time only -- never again -Rip-off

They may charge smaller fees but they do a hard sell on upgrades and unnecessary products. When I went to pick my dog up, they also charged more than the quote. They told me there was something wrong his blood work, that they had to do additional test, and administer additional fluids, which they charged for. T Hey said his blood work was not right, and I had to put him on special food, which they conveniently set aside for me to join their monthly must have dog food sales plan. None of this was accurate. Eight years later, my dog is healthy, happy, has fine blood work, gets his teeth cleaned yearly (elsewhere), and has never had to go on any special food. Subsequent to this, I had other doctors look at those blood work results, and they all told me the numbers were as they were because the dog had been fasting in prep for the dental cleaning, not because anything was wrong with him.

This hospital had the nerve to call me a month after I was there to try to scare me into buying their food. Big rip-off. They prey on people's fears and desire to do everything for their dog's health. Don't fall for it.

tahgrav

01/31/2011

Provided by Citysearch - 
Overall
Very Reasonably Priced

They have a drop-off/pick-up program for surgeries, which is so convenient for people that have to work during the day. All of their services are very reasonably priced, and they are one of three vets on the West side that accept the Oregon Spay/Neuter coupon. I got my little guy neutered for $49.00!

nankulshmid

01/28/2011

Provided by Citysearch - 
Overall
I would recommend going here over any Banfield clinic.

I would recommend going here over any Banfield clinic.

guest112

01/13/2011

Provided by Citysearch - 
Overall
You guys are the best

You guys are the best. We are thankful you're around for our kitties

sunnysssss

01/11/2011

Provided by Citysearch - 
Overall
Friendly Front Desk

The front desk girls were friendly, kind and very easy to talk to. I called a few times to check on my dog and they happily helped me. It was easy and I felt very comfortable leaving my dog there for the surgery. I highly recommend this place. Thank you

LakiaL

01/06/2011

Provided by Citysearch - 
Overall
Great!!

If you go to the Oregon Humane Society website you can get a coupon to get your pet spayed or neutered I was nervous at first because you always think you get what you pay for. But Tigard Animal Hospital is great!!

TiffinyB

01/04/2011

Provided by Citysearch - 
Overall
Provided Extra Services At Reasonable Price

I took a stray in to be neutered (they were able to schedule me for a next-day appointment!) and they were willing to provide any extra services I wanted at a very reasonable rate.

cpoole7

12/31/2010

Overall
DO NOT TAKE YOUR ANIMAL HERE

To the Manager of Tigard Animal Hospital,

I am contacting you about a bill that was sent to me 9 months after services. I was told there was an issue with my card be charged.

My dog Ginger had some wounds on her feet. I was told to try soaking her feet in a solution to remove them. When this did not work I was told you would need to Biopsy the wart like bumps. I called in and was given a cost for treatment. Although we were not prepared at the time for such an amount, we agreed (my husband and I) to seek the treatment. I drove from my home in Hillsboro to your facility in Tigard because I always liked the previous experiences with Tigard Animal Hospital. Most clinics are out to take your money over caring for your animals. I thought your facility was different however after this experience I will no longer bring any of my animals and I have reported this incident as well as notified every comment page I could find a listing for your site.

You see after making the early trip to drop her off before work, I received a call at work telling me it would be more money. Imagine my surprise…you told me one price, wait till you have my animal, make me think it is cancerous and then say you want more money. I love my dog, so I want the biopsy done. We make an arrangement to pay the agreed upon price and a later payment for the balance. I am abhorred that your customer service is to NOT honor your own mistake but take advantage of your customers love for their animal.

The worst part, is when my husband picked Ginger up from your facility she was bleeding all over your floor. Apparently the additional cost does NOT include proper bandage on an open wound. There was nothing placed on her paws. Her bleeding paws were bare!! In a place where other sick animals walk in and out, my dog is bleeding all over. When your staff came out to clean up she commented “wow this floor is filthy”….of course not realizing clients overheard her!!

Imagine my surprise after all this, when, about four months after the biopsy the same ‘warts’ appeared. I researched and found that some benefited from puppy immune booster supplements. Sure enough, the warts disappeared and have not come back.

You will get sent your outstanding bill of $54.31 on January 13th. My prayers are that others are not duped by you and that you gain some compassion when dealing with customers who love their animals. I understand mistakes are made, but I also know how ill will it is to lose customers over such a small amount!! Also, clean your floors!!

Connie

emmymae1229

12/30/2010

Provided by Citysearch - 
Overall
DO NOT TAKE YOUR ANIMAL HERE!!

To the Manager of Tigard Animal Hospital,

I am contacting you about a bill that was sent to me 9 months after services. I was told there was an issue with my card be charged.

My dog Ginger had some wounds on her feet. I was told to try soaking her feet in a solution to remove them. When this did not work I was told you would need to Biopsy the wart like bumps. I called in and was given a cost for treatment. Although we were not prepared at the time for such an amount, we agreed (my husband and I) to seek the treatment. I drove from my home in Hillsboro to your facility in Tigard because I always liked the previous experiences with Tigard Animal Hospital. Most clinics are out to take your money over caring for your animals. I thought your facility was different however after this experience I will no longer bring any of my animals and I have reported this incident as well as notified every comment page I could find a listing for your site.
You see after making the early trip to drop her off before work, I received a call at work telling me it would be more money. Imagine my surprise…you told me one price, wait till you have my animal, make me think it is cancerous and then say you want more money. I love my dog, so I want the biopsy done. We make an arrangement to pay the agreed upon price and a later payment for the balance. I am abhorred that your customer service is to NOT honor your own mistake but take advantage of your customers love for their animal.
The worst part, is when my husband picked Ginger up from your facility she was bleeding all over your floor. Apparently the additional cost does NOT include proper bandage on an open wound. There was nothing placed on her paws. Her bleeding paws were bare!! In a place where other sick animals walk in and out, my dog is bleeding all over. When your staff came out to clean up she commented “wow this floor is filthy”….of course not realizing clients overheard her!!
Imagine my surprise after all this, when, about four months after the biopsy the same ‘warts’ appeared. I researched and found that some benefited from puppy immune booster supplements. Sure enough, the warts disappeared and have not come back.
You will get sent your outstanding bill of $54.31 on January 13th. My prayers are that others are not duped by you and that you gain some compassion when dealing with customers who love their animals. I understand mistakes are made, but I also know how ill will it is to lose customers over such a small amount!! Also, clean your floors!!

Connie

LeoraB

12/30/2010

Provided by Citysearch - 
Overall
Very Reasonable Prices

I took my animal here during one of the Saturday vaccine clinics. It was something like $10 for the rabies shot, with the exam fee waved.

latiatardiff

12/29/2010

Provided by Citysearch - 
Overall
Participates In The Oregon Spay/Neuter Fund Coupon

One of the few places in town that participates in the much-needed Oregon Spay/Neuter Fund coupon.

KenyattaF

12/28/2010

Provided by Citysearch - 
Overall
I trust them

My dogs are more important to me than anything else in my life. I fully entrust their care to Dr. Genova. The staff remembers me every time I call the clinic. I've never felt like just another customer.

zofiatiatia

12/23/2010

Provided by Citysearch - 
Overall
Most Definitely the Best

I have had nothing but wonderful service and quality care at this vet! I've had several dogs and cats over the years, and have had lots of experience with good and bad vets. These people are definitely the best.

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