3849 SE Powell Blvd, Portland, OR 97202
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Fax: (503) 239-0399
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I am a disabled Veteran who relies heavily on volunteer help for transportation, food shopping, and general errands I used to take for granted. One of those errands was simply loading money on a prepaid card so I can pay my bills....just putting CASH MONEY on the card! No other transactions!!!! I actually depended on this service for several years, it helped me feel independent. Now I've been told that the simple act of DEPOSITING cash is impossible due to new policies. I had many reasons to choose this location to do my business, and was relatively satisfied until now. Why am I, and others in similar situations, being punished for being nothing but good customers for years? I feel forced to return to the banking system I left years ago because of their BS convoluted fee structure, and enjoyed the simplicity of "prepaid"...... Thanks for not even trying! -Robert Goderre (Yes, I want you to know my name...I'm proud of it!)
07/08/2011Provided by Citysearch -
I acquired a loan and asked for a call a day in advance of when the loan would be debited from my account. I was assured by the attendant that since I used a debit card was used to secure the loan that a call would automatically be generated. Today I noticed the loan processed with no phone call. I called and spoke to a manager and she assured me someone had called me, but could not tell me who, when, or why they did not leave a message. She got upset that I was speaking loudly, but I was trying to speak through the glass barrier between myself and her and when I explained this she refused to speak to me any longer stating that I was ""yelling"" at her. When I stated, in a normal tone that I was simply trying to make sure she heard me she said, ""What, I can't hear you"". Would not recommend this location.