1943 SE 6th Ave, Portland, OR 97214
Phone: (503) 238-6100
TollFree: (888) 443-9455
Goodwill Industries of Columbia Willamette
Goodwill Recycling Ctr
Goodwill Job Connection-Portland
Goodwill Industries of the Columbia Willamette
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I don't often get mad, but I'm hopping mad over being treated like a criminal a the Goodwill store on Sixth Street in Portland. Here's what I posted on Yelp: If you buy an electric hair dryer, just be sure to check the price tag before you leave the store to make sure it's up-to-date. I bought a hairdryer earlier today, got home and found it didn't blow hot air, and when I took it back - with the tag still on it and with my receipt - the cashier all but accused me of trying to pull a scam. I was humiliated and made to feel like a criminal.
The receipt didn't say "hair dryer," as such but said it the item was purple and cost $7.99. The clerk and a supervisor both said the tag was from 2012 and that there was "no chalk marking code" on the outlet. ??? I kept saying over and over, more and more emphatically, "I bought it today!" and then the clerk glared at me and said "But it's dirty." I responded, "That's how it was on your shelf," and again repeated that I had bought it earlier in the day.
Finally another supervisor was called and I was given an in-store refund, but not before being totally embarrassed in front of other customers and made to feel like a criminal.
No system is infallible, even though Goodwill obviously thinks theirs is, and certainly not all of their employees are perfect. Somebody made a mistake, but it wasn't me.
Do they really think I bought something else that was purple for $7.99, drove all the way home to Gresham, pulled out an old hairdryer I'd bought THREE YEARS before and drove all the way back to 6th Street to pull a scam for eight bucks? These people kept saying they were just doing their job, but they were beyond rude, especially the young cashier. I'll never go back in that store again!
02/01/2010Provided by Citysearch -
i have worked for goodwill for 14 years. i worked my way up from the bottem to the dock lead position. we unloaded up to 32 trailers a day and still management wanted more. we sorted and loaded salvage goods generating millions of dollars in textile alone. that does not include the shoes, electronics or the books or stuffed animals or the computer componets. Its common practice at goodwill to burn through the employees many of wich dont even survive the introductory period. let alone survive to get any sort of benefits. it was also common practice to throw away millions in marketable merchendise do to the fact that goodwill is a nonprofit organisation and has to spend money. Another common practice is to straight up lie to the employees tell them one thing and do another. In other words lets say one of my employees hit something with the forklift and did not say anything about it, true their would be an investagation but nothing would come of it. so lets tell the employees that as long as they came forth and told the truth nothing would come of it save a three day suspension. well we said that and to be truthfull we suspended and fired many employees useing that method. goodwills theft policy is also questionable, say a employee is working along and gets oil or grease on his clothes. if he changes into or puts on donated clothes to finnish the shift it is considered theft. they are suspended and fired. i also seen when a female employee was fired do to the fact that she wrapped a shirt around her waist while she went to the bathroom, her defence was that it was that time of the month and she had female things to tend to. i beleaved her, my boss could care less. good will as he put it is something to do between jobs.
07/31/2008Provided by Citysearch -
I have had found Goodwills to be a fun and inexpensive source for all kinds of unusual items. There are a lot of things I wouldn't buy at Goodwill or any other thrift store. The prices range from reasonable to incredible. Since their inventory continuously changes, the shopping experience does as well. I'll agree that an awful lot of the stuff in the store is not in pristine condition - but that is the adventure. There are treasures to be found. The funny thing is that you can't go in there looking for a particular thing... they probably won't have it. But go in there with an open mind and adventurous spirit and you may just come out with an armload of stuff you never even knew you wanted - and for cheap! I personally find the book section to be consistently rewarding. And don't miss the online auction site called shopgoodwill for some really neat stuff as well.
06/22/2008Provided by Citysearch -
When I was growing up Goodwill was somewhere you could go when you needed something to help you out - clothes, furniture, shoes... Now it seems that they are only out to make huge profits off items they get for nothing. Don't let the term ""Non-Profit"" fool you. It is public knowledge that they pay themselves outrageous salaries and funnel their earnings in other ways to take advantage of people in need.
I now shop exclusively at the Tigard Gospel Mission. They recognize that people are in need and won't try and take you for all you have to make a dollar.
04/03/2004Provided by Citysearch -
White trash garage sale...at vintage antique prices. Goodwill has turned into a joke, leaving only the stragglers and bargain hunters remaining. Anything worth purchasing has skyrocketed in price at Goodwill over the last couple years, and they have instilled a return policy where you must have original tags and receipt for STORE CREDIT ONLY which is an outrage. I donated 2 laptop computers and about $5000 worth of valuable items to this store, but after seeing the downturn in the store's integrity, I have searched and found more worthy organizations.