GiGi Salon and Spa
9396 SW Washington Square Rd, Portland, OR 97223
|Mon - Sat:|
Phone: (503) 295-9539
Primary Phone: (503) 430-0378
Phone: (503) 430-0378
GiGi Salon Spa
GiGi Aveda Salon
Bike Parking: Yes
Price Range : Average
By Appointment Only: No
05/15/2011Provided by Citysearch -
I've been a client at GiGi's for four years and they ALWAYS do a wonderful job with my hair. I've changed my hairstyle just about every year and I'm never worried that it won't look great - I have that much trust in these stylists. Especially Taven! If it's not exactly what I was expecting, he'll work with me until I'm happy. He's been consistently professional and friendly for four years. He's a pro.
I've been reading these reviews and I want to respond to StephBarkers because it's a gross misrepresentation of what actually happened. I was in the salon when she came in to complain. I was having my color rinsed in the back and could hear her yelling above the water running and blow dryers. She was so disruptive that everyone in the salon stopped in horror to see and listen to what was happening out front. There are probably at least 30 witnesses and I hope more than just me will write in. She was throwing a hysterical fit! She had one baby strapped to her while she was screaming, so of course the baby was screaming too. She was inches from Taven's face throwing a tantrum. It was the most insane thing I have ever seen a grown woman do in public. She should be ashamed. GiGi's had to call mall security to get rid of her and her family.
This seemed to me like a case of ""Veruca Salt: If I don't get what I want I'll scream"". Well, let her scream and let her find another salon.
This salon has given me my ""best haircut"" time after time for four years. They can make you a believer, too.
I read this negative review with disbelief. Gigi Salon is predictably wonderful every single time I've been there and that's from someone who has been going for five years. I wouldn't consider going anywhere else. The service is warm and generous and the quality of the services can't be beat. Day in and day out - it's just a great place for hair. I happened to be there the day this last reviewer had her meltdown. It was truly shocking. The language, the volume, and the viscousness of her attacks made all of us in the salon so uncomfortable that several offered to call the police. For over 20 minutes she railed. And why? Because the color she chose didn't turn out as she liked and the highlights that she got for free by complaining weren't to her liking, either. The manager, Taven Canfield, offered many times to keep working with her until she was pleased, but nothing would satisfy her. Her hair, by the way, looked great. She yelled so loud the baby she was carrying was jostled and shaken as her tirade ramped up. When asked to leave, she refused in the rudest way. It was truly shocking to see someone that out of control. Her husband stood by and did nothing. Did Taven finally yell to get her attention? Yes, he did - but only after she verbally abused his whole staff. It did no good, however. She finally had to be escorted out by security. Seriously, it was a terrible thing to watch. I don't know what her real problem was/is...but it's not her hair. Faithful and contented customers like myself, did not appreciate being subjected to her filthy mouth and abusive behavior. So, if you are looking for a great stylist, I mean world class great, go to Gigi and ask for Taven. He's remarkable. I'm sorry to see this bad review and hope future customers will consider the source.
I was trying to save money. Bad idea. Weddings are expensive, so I colored my own hair thinking, ""Hey, how hard can it be?"" Yikes. It turned out terrible - and I cried and cried until one of my friends suggested Gigi salon. I called up, explained what had happened, and Taven Canfield, the manager said to come right in. He moved some appointments around and redid my hair and it looked fabulous. And the best part? He made me laugh while he was fixing it. I had beautiful, rich, chocolate brown hair for the biggest day of my life. Thank you Taven. Thank you everyone at Gigi salon for riding to my rescue and being so nice about it all. And thanks for the discount, too. I know you didn't need to do that, but it was appreciated.
I just read the prior review about the lady who had to led off by security; she must have been a real piece of work because Taven, the manager at Gigi is the most together, calm, fair person I've ever seen.
I've been a customer for 4 years and have heard him deal with a LOT of difficult customers. Most of them just want a free haircut or color, so they yell really loud to be the squeaky wheel and get free services. Not fair of those of us who pay! Oh well, Taven, keep the faith. WE know you rock!
04/04/2011Provided by Citysearch -
I have gone to GiGi on six different occasions (two of which were re-dos), having seen four different stylists. In the beginning I would say I had pretty satisfying results both with hair dye and cut. The last couple of experiences were sincerely disappointing. six months ago I asked for caramel highlights to be added underneath my hair. The stylist whose name I cannot remember literally dyed half of my hair. At the top of my head I was a normal brunette. The bottom half was pure caramel. After avoiding mirrors for two days I finally called to get it redone in which I asked the same stylist to simply put my natural hair color back in, and she did a great job that time. Blaming it on miscommunication, I decided to go back this last weekend. This time I wanted to get all the highlights out and go darker. I said to AMANDA I wanted to be a dark brunette, but it was very important that it wasn't as brown as chocolate, but that it also wasn't black. I walked out of there spending a fortune looking like Cher. My hair was so black, I was SO embarrassed, I scheduled an appointment the very next day for a re-do. I told VALERIE the concern I had for my too dark hair and she said we could either cleanse it or add highlights. I asked to please cleanse it but she discerned that doing that could not only cause damage but turn it into a somewhat orangish-brown color. From that consult, I said then perhaps highlights would be best. She put blond highlights into my black hair, then sent me home with wet hair because she had other clients to attend to. After I got home I utilized the blow dryer only to find that I now had GRAY hair. I am just so embarrassed and so upset to be walking around like this. I've cried about it, lost sleep over it... I decided to go back and get my money back. I've got two daughters and a mortgage to pay and I was so distressed that I just spent a fortune on something that could have been done for eight bucks out of a box When I went back to see the manager TAVEN CANFIELD I confronted. When I demanded my money back I was met with immature bickering and defensiveness to the point where there was yelling. Taven yelled at me in front of my husband and two kids, screaming at the top of his lungs to get out and even tried to man-handle me out of the salon by my arm WHILE I had my two month old baby in my carrier. I was absolutely mortified. Security was called, who then called the Tigard police. ALL I wanted was my money back, and when I asked for a phone number for the headquarters, no one would give me the information. Its not like I have the funds or access to get my hair done frequently. When I go to get it done its once MAYBE twice a year so now I have to walk around with gray, outdated, embarrassing hair. If anyone knows of a salon more worthy of my money, please PLEASE let me know. I am sincerely, wholeheartedly discouraging you from going to this place. I fear you will waste your money and time. And quite frankily, this Taven doesn't deserve your business. I give it ONE star because Valerie and Amanda were very pleasant ladies and I enjoyed their company.
02/04/2011Provided by Citysearch -
Jess J asked what I wanted and I explained that I had been growing my hair out for a year and a half so that I could put it up at work, but that it needed a bit of shaping. She said she would layer the ends and I asked her not to layer too much so that I could still put it up/pull it back.
The result was that I lost about 1/2 the length in front and on the right side. The left side was left longer, but, of course, that doesn't exactly help. Then she took thinning shears to my fine, curly hair so now it is frizzy, as well as uneven. There are even pieces that are completely a different length than the hair around them.
Taven, a senior stylist, has promised to do what he can, but I have probably lost a year of growth.
Avoid this stylist unless you really want an asymmetrical choppy cut with no style.
I went to get my hair done. I chose this salon because it's an Aveda Salon. Well, I won't make that mistake again. This place is a Super Cuts hidden in the mall reselling Aveda Products. The staff has no clue how the products should be used.
Let's chat about my hair. I went in asking for brown. I like to give stylist the means to show me their creativity. So, that's all I said. I ended up with BLACK HAIR. That wasn't the worse part. I had black dye all around my head and in my ears. I came back that day. She couldn't remove it. She was using the exfoliate product to do this. That product is used to clean the face.
I spoke with the manager. She was not stylist! She was telling me that happen. NO!!! You don't pay $200 for a color job and get an inch of dye around your head.
I suggested she retrain the stylist... that was a new idea to her. She kept asking what do I want. I wanted it not to happen. There was no way I was going back to this place and not just because my hair looked like HELL.
The manager is not a stylist. She had no clue there are special products to remove dye from the skin.
Well, IDIOT here you go!
Revlon Roux Clean Touch - Hair color Stain Remover: This is rumored to work very well; even being able to remove some clothing stains.
Tweezerman PRIMA-TINT Tint and Color Remover: This one is all natural and works on both skin and clothing.
Also, the place is dirty!!!! I had the feeling I should of left when my stylist was 10 mins late for the first appt of the day.
I didn't, next time I will..
So, I thank you GIGI salon. You taught me several great lessons.
Don't select a salon by the Aveda website!
RUN out the door if you get the feeling something is wrong about the place.
Don't be polite and worry about causing a scene when you realize a stylist screws up. Cause the scene that is the only satification you are going to get out of this.
02/03/2010Provided by Citysearch -
I was shopping around the mail and decided that I wanted to change my hair style. I went into Gigi and was teamed up with Jessica. We ended up cuting about 6 inches off my hair. I wanted a change and Jessica provided me with such great ideas. It was scary trusting someone new but she made me feel very comfortable. I was very happy with my new hair style! I went back a week later to get my hair dyed by Jessica, she did such a great job! Jessica was amazing and I plan to keep going back to get my hair done by her!
Walking in and getting a pedicure here is a treat. I go to the Washington Square Shop and its my "me time".
Ashe is always friendly and happy to see me and her massage leaves me ready to skip.
Because it is an Aveda Salon I love the smells and the sense of peace I feel with the Day Spa like atmosphere.
I also enjoy the facial treatment and skin care help.
04/27/2009Provided by Citysearch -
Untill I started getting my hair done with Felicia @ Gigi's Aveda Salon, I had never been satisfied. She is the first person that for a reasonable price, I can get my hair cut and colored perfectly and reliably everytime! I say it's perfect because my hair has only ever been a problem with getting the right color. Well Felicia gets the color and highlightes perfect everytime. She has it down to a science! And she is reliable because she never fails. This is the most capable and professional beautician I have ever had. Gigi's salon and Felicia happen to be a pleasant way to spend a couple of hours. Thanks Felicia, for knowing your job!
02/18/2009Provided by Citysearch -
This salon is great. I have been coming to Felicia for about a year and always love my color and cut every time. My highlights are beautiful and this is confirmed by all of the compliments that I receive. If you are looking for a stylist that understands hair coloring, she is for you.
the front stylist were not friendly. They also do not take walk-ins. I live four hours away and came to shop and explore portland. I came in twice to see if they could fit me in and after I was told to come back at a certain hour so that I could get my hair done and was turned away the second time. Never well I ever stop by this place again!
01/07/2009Provided by Citysearch -
If your looking for an upscale salon this is not the right spot, basically it is an Asian owned salon that is undercover to look as an upscale salon. The stylist who work in this salon deserve much better then what they are giving, clients save your money.
08/02/2008Provided by Citysearch -
I would like to tell you the name of the person who cut my hair, but I can't she never told me. Nobody did.
What I can tell you is that I got a Supercuts quality haircut for 47.00. I walked away with the left front of my bangs GONE. She tried to disguise her major screw up, and totally ignored me when I said ""WHOA, that's gonna take a while to grow back!"" but after all it was not her hair right, why should she care?
I came home and RECUT my own hair so that I can attend my job interview in 2 days not looking like total nut. I was too shocked to decline payment at the time, I am regretful now that I did not.
Do yourself a favor, if you find yourself drifting in their general direction, STOP find a mirror, look long and hard at yourself, imagine what you would look like with 20-45% of your hair gone. Now imagine you cannot choose which 20-45% goes away. The bangs, hmmm how about a chunk from the right side. No, maybe just a few inches out of the back?
02/10/2008Provided by Citysearch -
The salon is nice, but what ever you do , do not let Suzette touch your hair. she gave me a hair cut, that looks like she took a knife and chopped it off in pieces. nor can she blowdry hair, which is the most basic thing. if you pick the salon, make sure you pick a DIFFERENT hair stylist.