CCPA

Saved to Favorites

Dick Hannah VW of Portland

Add to Favorites

(503) 622-9507

12345 East Burnside StPortland, OR 97233

Map & Directions

New Car Dealers, Used Car Dealers

(37 Reviews)
CLOSED NOW
Today: 8:00 am - 7:00 pm
Tomorrow: 8:00 am - 7:00 pm

Please contact the business for updated hours/services due to the COVID-19 advisory.

Believe in Nice

General Info
Dick Hannah VW of Portland includes a Free Lifetime Limited Powertrain Warranty on all new Volkswagen vehicles. Your #1 choice for VW cars for sale in the Portland, OR & Vancouver, WA area. Dick Hannah VW of Portland are people's choice for Volkswagen Dealer in Portland, OR. Find your next New Volkswagen or Used Volkswagen at our Portland location. Founded in 1949 by Dick's father, Dick Hannah Dealerships has grown to become one of the most well respected and trusted automobile companies in the Portland Metro area. Dick Hannah Dealerships employs nearly 1,000 people and generously supports charitable, educational and environmental initiatives in our day-to-day operation.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: (503) 256-3700

Services/Products
  • Volkswagen Service
  • Volkswagen Parts
  • Volkswagen Car Sales
  • Volkswagen
Brands
Volkswagen
Payment method
financing available, all major credit cards
Neighborhoods
Hazelwood, East Portland
Languages
Arabic, English, Russian, Spanish
Categories
New Car Dealers, Used Car Dealers
Other Information

Parking: Lot

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

LauraK485

06/10/2012

Provided by Citysearch - 
Overall
Just bought my new Jetta from Melanie

Just bought my new Jetta from Melanie Prechtl and she was great. Felt like I got a fair price, didn't feel pressured and she knew what she was talking about. Had my doubts about DH especially in their service department after they purchased Ray Reece but this last experience in buying the car was positive as well as the last service I had done for my old car. I feel comfortable recommending them and felt some of the bells and whistles in completing the deal will be well worth it..

HelenX569

04/06/2012

Provided by Citysearch - 
Overall
I strongly recommend their parts and

I strongly recommend their parts and service team! Being a woman that knows just enough about cars to know when I am being taken advantage of (and have been too many times!), I feel that I can finally trust someone to have my interests in mind in regards to my VW. I called Dick Hannah VW a couple hours after they had opened and was not only seen right away (without an appointment) but had my minute but annoying car problem taken care of without even a charge for labor! This was by far the best service I've ever had when it comes to my car, which is of course thanks to Ric Hart on the service team. Finally someone who focuses on what is best for the client and not just the bottom line.

Philvoc

12/07/2011

Provided by Citysearch - 
Overall
INCREDIBLE DEAL

Wow. I just had the best car shopping experience of my life at Dick Hannah's. I worked with Tan Nguyen... who was an incredibly knowledgeable and patient salesperson. I didn't want to rush into anything... so Tan made sure I was aware of what several different car makers had to offer. In the end, I was pretty insistent on getting a 2006-2009 Honda Civic. The car lot we we were at didn't have a Civic that met what I was looking for, so Tan searched through Dick Hannah's entire inventory and found a 2010 Honda Civic with only 14,000 miles in Vancouver, WA.. And at a price that was well below Kelly Blue Book. And the price was below what other dealerships offered for older Civics.

Tan and I drove to Vancouver to pick up the car. By time we got back to Portland, it was well past closing time. But Tan actually waited for me as I filled out all the paperwork with the finance person-- just so he could shake my hand at the end.

I highly recommend Dick Hannah Dealerships for pricing, friendliness, and patience. And I also highly recommend Tan Nguyen as a salesman. Thanks again, Tan.

Phil M.
Portland, Oregon

Adelle Adams

09/22/2011

Provided by Citysearch - 
Overall
Purchased My 2012 Jetta at Dick Hannah VW

I was very happy with my experience at Dick Hannah. This was my first time buying a car from them and they made it very simple. I worked with Justin Brainerd who very friendly, listened to what I wanted and didn't pressure any sale. He helped weigh the various options out for me of what I was looking at and helped me find what was right for me. Their Customer for LIfe program is excellent!

FabulousLaura

09/15/2011

Provided by Citysearch - 
Overall
Most Helpful Car Salesman!!!

I went in last week to Dick Hannah with my boyfriend to look for his first car. We were approached by the NICEST, GENUINE car salesman, Noe Galvez. He showed us great deals on the computer of different kinds of cars, many of which were at a reasonable prize my boyfriend was looking for. He then showed us around the lot without giving us any pressure to buy anything. Noe also let us know if we did decide to buy a car, he would hook us up. He then left us to look at some cars by ourselves giving us some time to decide.. I was very impressed by how helpful he was!! In a couple years I am wanting to buy my own car. I trust he will help with find a good deal! :)

~Laura :)

PtldBetty

07/29/2011

Provided by Citysearch - 
Overall
Great experience from beginning to end!

Professional, friendly, courteous and knowledgeable service staff make it obvious that the customer is number one. They took excellent care of me and my 2009 Jetta.

rara418

07/28/2011

Provided by Citysearch - 
Overall
Painless

My husband and I were in the market for a new car in anticipation of the arrival of our first child. We already have a VW that we take to their great service department for our maintenance. We did a lot of research and talked to other dealerships about the car we wanted and pricing. Ultimately we came back to VW of Portland. Herb Wisner and Curtis Etchnady made the buying experience pretty painless. We gave them the price we wanted to pay. There was no haggling or going back and forth. They answered all of our questions, and we walked out with just the car we wanted. Herb even called the next day to make sure we were happy with our choice, and answer any other questions. Definitely the easiest car buying experience I have had!

NLRS

07/21/2011

Provided by Citysearch - 
Overall
Dick Hannah's service Dept

The service dept is out standing they do what they say they will do in a timely manner. Frank let me know what was being done and was concerned when it took a little longer. My bug is in great and they keep it running and looking great.

tgillis

07/10/2011

Provided by Citysearch - 
Overall
Simply the BEST!!

I recently bought my 3rd VW from salesman Noe at Dick Hannah VW on East Burnside. Noe is always so helpful, informative and always very friendly. On the day I came in to look at vehicles he was not feeling very well, and they didn't have the car I wanted. Not feeling well, Noe still made the extra effort to find the exact car I wanted and had it delivered to me at the East Burnside lot...that's great customer service! The manager at Dick Hannah was also great, he worked me an unbelievable deal that I couldn't refuse. The financing people were also very informative, helpful and great to work with. Together they all made the whole experience of buying a car easy and stress free. I will always purchase my vehicles from Noe and Dick Hannah and totally recommend them to my friends and family.

Lena Lencek

06/29/2011

Provided by Citysearch - 
Overall
Gracious and Informative Service

Justin Brainerd, the sales associate who helped me, and Mike, through whom negotiations passed in the chain of command, were exceptionally informative, gracious, and helpful. Ask for them!

Jill Callicotte

06/10/2011

Provided by Citysearch - 
Overall
We Bought a New VolkswagenTiguan

We bought a New Volkswagen Tiguan from Justin Brainerd
at the East Burnside Location. We have purchased a number of cars during the last 30 years and I can say that working with Justin made this our best experience to date.
He was informed and efficient as well as courteous and respectful. We would recommend contacting Justin if you would like to purchase a car. We will recommend him to our friends and family.

monbonn

06/07/2011

Provided by Citysearch - 
Overall
Horrible service department!

Horrible horrible horrible horrible service!!!!

Made an appointment to get warranty service done, explained while making the appointment the issue, took my Touareg in 4 days later (enough time to order the needed part and by the way this is not a convenient location, but the closest VW dealership) made the service person check to see if they indeed had the part in stock before making the long trek back on the MAX (this has happened before with them) just to find out they didn't have the part. Service person said would order and would be in 3 days later.

Two weeks later...no call, called to find out the status and they had no record of anything except the car had been brought in for service on the original appointment date, but would check on it and call back. Two days later and again nothing! Unfortunately, because the work is under warranty, they or another dealership have to do the work.

So needless to say I won't be getting another Volkswagen if this is the type of service I have to deal with and for the price of a Tourareg, I'll get myself a BMW, not that I prefer one, but service will definitely be my first priority when purchasing my next car!

And if Dick Hannah's sales people are anything like their service people I would NEVER buy a car from Dick Hannah!

AMSilver

05/31/2011

Provided by Citysearch - 
Overall
I bought my new JETTA WAGON @ DICK HANNAH!!!

I went out this past holiday weekend (Memorial Day) to test drive cars. Little did I know I would be driving a new car home with me.

Justin Brainerd was a fantastic sales person. The sale was no pressure and full of information. If you are in the market for a new car I recommend the Dick Hannah team in Portland.

StevenJS

05/31/2011

Provided by Citysearch - 
Overall
Wonderful Experience

I recently came into Dick Hannah to test drive a VW Golf TDI. I was pleased at the selection of new VW's on the lot and even though they didn't have the exact car we were looking for, they were able to track one down and sell us one for a VERY good price.

Justin Brainerd was the sales person that helped us and we were SUPER-impressed at his knowledge of the cars and his easy approach. I would not hesitate to recommend both Dick Hannah and Justin Brainerd if you are looking for a new car.

Melba Halgren

05/31/2011

Provided by Citysearch - 
Overall
A great salesman made all the difference.

I was very impressed with a salesman at Dick Hannah Volkswagen in Portland, OR. The salesman's name is Noe Galvez. I found Mr. Galvez to be very friendly and fair. I did not feel pressured by him. I stated what kind of car I was looking for and he was able to find me a great VW that was in the price range that I was looking for. I would definitely purchase another car from Mr. Galvez and I have recommended him to members of my family and some personal friends. Mr. Galvez really made my experience of finding the right car easy and enjoyable!

Alizet

05/31/2011

Provided by Citysearch - 
Overall
Friendly employees

I work for the wells fargo bank just down the street from Dick Hannah. When I mentioned to one of the employees there (Noe), that I was having some car problems, he said to bring it on by and they'll take a look. The service was great and fast. When I went to pick up my car, I was greeted immediately and was very impressed with the service!

Paigielou

05/31/2011

Provided by Citysearch - 
Overall
Great Service

I went to Dick Hannah to look at cars and the service was great! There were no hassle and the employees (like Noe) were very kind and told me everything that I asked and what I needed to know. I appreciate their work and may be interested in buying a car sometime soon. I would most definitely recommend to my friends to come here, they are excellent and the service is great.

Vwgirl

05/30/2011

Provided by Citysearch - 
Overall
Jetta Wagon

I went in a few days back to look at a Jetta TDI Wagon, and Golf. I was greeted by Ashley, she was friendly and very welcoming. She and Mike gave me alot of friendly information, and helped me narrow me selection down. I still need to decide what one is best for me, but when i do I WILL be going back to work with them.

charliesnews

05/29/2011

Provided by Citysearch - 
Overall
wonderful experience

I came in to look at a 2011 Golf my sales person was Ashley. Ashley was very detailed with explaining all the choices I could have such as cold weather pkg. leather or cloth. She also explained the ""Customer for Life"" program like free cars washes, car rentals and Tires for life. She was very through and friendly, not trying to push me while I'm trying to decide what I may want. I would like to thank her it was a pleasure and fun to show me how the blue tooth worked by calling a friend . I thank her so much, and will make a decision shortly and recommend her to my family and friends.

oldiesbutgoodies1947

05/15/2011

Provided by Citysearch - 
Overall
wonderful car buying

I recently bought a Hyundai from Dick Hannah VW in Portland OR. The sales staff person that sold me the car was Ketorie. He was not pushy, he listened to what I wanted and what I was looking for. Thank you Ketorie!! I will definitely refer my friend and family his way.