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General Info
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Hours
Regular Hours M-Su 8am-6pm (Hours and services may vary due to COVID-19.)
Extra Phones

Fax: (503) 254-6834

Payment method
all major credit cards, diners club, discover, amex, master card, visa, cash, check
Location
Glisan Street Station
Neighborhoods
Hazelwood, East Portland
Categories
Veterinary Clinics & Hospitals, Animal Health Products, Pet Services, Veterinarians, Veterinary Specialty Services
Other Information

Specialties: VetChat

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Reviews

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katy.moore.927

02/12/2013

Overall

Everyone there was great. My cat had a sudden allergic reaction to some fleas and after only 4 days he ended up in pretty bad shape. He was itching way too much and it got to the point that I was afraid to even comb him. So we took him to Banfield, but we were afraid because we don't have a lot of money, but since it was our first time they didn't charge us for the exam. The best part about going to Banfield is that before they do anything to your pet they give you all your options and all the various prices available. While they did make suggestions about which medication would work the fastest or do the most, they didn't pressure us into getting the more expensive meds and answered all of our questions very clearly. Not once did they act like they were in too much of a hurry to listen to us and even too the time to answer a few questions about other issues that had nothing to do with why we took our cat there in the first place. Another major plus was that even though our cat wasn't doing well they didn't judge us or act like we were bad people. They showed a lot of compassion and understood that our cat is very important to us and a member of our family. They were very gentle with our baby, trying as hard as they to not hurt him when they had to handle him, and they didn't mind at all that he was getting into everything in the room and kept jumping into the trash can, saying "that's what cats do". In the end, they were professional, knowledgeable, compassionate, and caring. By the time we got home we could see an improvement in our cat's condition and the next day was even better. In the end, I will be taking him there again for sure. I got a pretty good feeling from everyone there, and I'm very picky about who I trust with my kitty.