1924 SW Broadway Fl 2, Portland, OR 97201
Phone: (503) 224-5155
Baan Thai Restaurant
Bike Parking: Yes
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: No
Take Out: Yes
Cuisines: Asian, Family Style, Take Out, Thai, Breakfast, Brunch & Lunch
Alcohol: Beer, Wine
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
No coupons available
06/29/2011Provided by Citysearch -
When my boyfriend told me I would love this place, I wasn't so sure. I tried another thai place shortly before going to Baan-Thai and it was a bad experience.
But Baan-Thai is amazing!!!!!!!
I am actually addicted... I crave it every day and no other food will quite satisfy me like Baan-Thai. I have to alternate between Pad Thai and Pad Kee Mao since they are both so amazing. Beware of spice!
As for the wait time, totally worth it because the food is so good. They cook everything fresh to order. There is one waiter who has been working there forever and you can tell he has seen a lot of people coming in and out, but that doesn't make him a bad waiter. He actually knows everything.
05/11/2010Provided by Citysearch -
I have never been a real fan of Thai food until I ate at Baan Thai. their sauces were wonderful, we had spring rolls and calamari for appetizers I would have been satisfied just eating those. Most of us had Pad Thai either with prawns or chicken everyone loved their dish. the flavor was soooo good. I loved it so much, I'm choosing Baan Thai to go for my belated Mothers Day dinner. About 13 of us are going to night. It may not be fancy but who cares when the food is so good.
10/06/2009Provided by Citysearch -
The Baan Thai is simply the best Thai food I have ever experienced. The service is rather slow but it is so worth the end result. They do not have a huge kitchen for cranking out large quantities of food. This is not a typical American rush in rush out experience...they do not operate that way and that's why I love this place and the people who work there! Your meals are prepared one at a time and very fresh. The trick is to call your order in ahead of time and when you walk in, your meal is steaming and waiting for you at your table. If you like it hot I would order mild or mild plus. Once in a while we get couragious and order medium but have to apply Carmex to the lips for protection prior to eating. This is the best Thai food you will find at a very reasonable price- be patient they do it right at this place!
08/29/2009Provided by Citysearch -
I've been going to Baan Thai for years now. And the service has gotten worse and worse. I will say they have some of the best thai food I've found. But they have some of the slowest and downright rude waiters I've ever experienced. I recently decided to only do take out, but even then, the 5 minutes I spend picking up the food only reinforces that I simply can't support a restaurant who treats their customers like this. My last experience I walked in and said hello to the server. He didnt even look up but stuck out his hand out for my card. After handing that over to him, he then walked off with the card and spent 10 minutes serving other tables and talking to his co worker. I waited patiently until he came back and handed me my bill to sign. Thereafter he disappeared again. After another 5 minutes, I decided to locate my order behind the counter and left. Baan Thai, i think you could be extremely successful. Please wake up and get some better wait staff.
08/05/2009Provided by Citysearch -
I have been going to Baan Thai for about 4 years now. Up until recently it has been my favorite Thai restaurant in Portland but some constant negatives inch me closer to abandoning it altogether.
For one thing I always have to wait at least 20-25 minutes longer than when I have been told that my food would be ready. On occasion I pick up food and that has meant that I have had to feed the meter. Unfortunately, because of their bad service or because the kitchen doesn't have the food ready, i have received 2 parking tickets. I feel like taking them to management and having the restaurant pay for them.
Secondly, the service is getting worse. There are a few servers who have been there a long time and they are great but some of the new people don't help their busy coworkers, never refill waters, always have excuses as to why the food is not out and/or don't check on the quality of the food.
Lastly, speaking of the quality of the food... WHAT HAS HAPPENED?! It's not very flavorful anymore. The curries are bland and the stir fry dishes are either too greasy or soaking in too much unnecessary liquid. They don't even try to mask it. Sad.
The last time I ordered from there I was sick the next day and that was even after I threw out my food after eating only a few bites. I ordered seafood and I could smell that some of it had started to turn.
I will give them one more shot (no seafood!!!) but something tells me that they have become complacent with the steady flow of customers they get from PSU and the overall quality of the restaurant had gone completely downhill.
It's too bad.
Can anyone name some good alternatives or their favorites?
02/21/2009Provided by Citysearch -
Baan Thai is the most aggravating dining experience you've ever had for the first 30-90 minutes - I've visited several times and these are my wait times for meals. On more than one occasion, I've waited 15 minutes to place an order and 10 more to receive water. And then there is the agonizing wait as people around you (sometimes people seated well after you) receive their food. Appetizers eventually arrive, and are always tasty, but won't fully satiate your hunger. If you've ordered a delicious tea, it may arrive around this time, give or take 10 minutes. So you wait some more. And then, miraculously, after you've given up all hope - and repeatedly considered leaving no tip or leaving outright - the food arrives and it is delicious. I recommend the volcano chicken, mussaman curry, and 'thai jungle' dishes. The portions are large, and the prices are cheap. So grudgingly, you acknowledge the amazing food with a tip. I've never heard the argument that the slow (and to be honest, occasionally rude) service is a ""cultural"" thing. I've been to dozens of Thai restaurants run by Thailand-born owners and never experienced anything like this. The decision to go to Baan Thai is always an agonizing one, and I never leave having fully decided whether it's worth it or not. I now go maybe a couple times a year. I would go several times a month if I knew I could get in and out the door in less than two hours.
02/14/2009Provided by Citysearch -
There are a lot of terrible Thai food restaurants in the NW and downtown Portland area - I haven't ventured elsewhere, so I'm limiting my review to this area. Baan Thai was recommended to me by someone and they were right - it's really, really good. I've ordered the wanton soup and the veggie noodle dishes and they are great. Peemkaw and Beau Thai - both are more expensive and the food has a gross fish smell and flavor to it - even the supposed vegetarian dishes. At Baan, the food tastes great, although the noodle dishes could use more veggies and tofu per serving. Never had a problem with the waitstaff attitude, just extreme slowness on busy days. It's not gourmet food, but it's really tasty. I'd get food to go - the interior is on the dingy side. And yes, the other reviewers are right - the spice level is high in the dishes.
07/28/2008Provided by Citysearch -
I recommend any of the menu items that you will never see on any other Thai menu in Portland.
I think people who complain about service at Baan Thai are culturally inexperienced. I do agree the kind, mild mannered, and sometimes very busy people who work there do operate at a different pace then traditional American establishments. I do not find this a critique, it is just different. If I am in a hurry I order over the phone for pick up. I have worked in the area off and on for years and have frequented this place for both lunch and dinner. I am perplexed how anyone can say the staff is rude. I have never seen it once. I am not even sure if you asked them to be rude they would know how. My best guess is these complaining patrons have expectations that are limited to only the narrow service they are familiar with.
07/14/2008Provided by Citysearch -
I have to agree with many of the other reviews. they are complete jerks. the food is freaking amazing, but I have not gone in quite a while due to the appallingly bad service. they are rude, the wait is long they almost revel in the fact that their food is extremely hot and they have complete control over the amount of water you get. and unless you nearly poke a server in the forehead they will not even look at you let alone fill your water. I hope someone there is reading these and realizes that I spend WAY TOO MUCH MONEY on going out to eat due to my laziness and inability to cook for them to have driven me away. I am also a very good tipper, so they better do something about it. I'l go back when the reviews are consistantly good rather than bad. I reccomend everyone do the same. go to pad thai kitchen instead.
06/29/2008Provided by Citysearch -
I hate baan thai because they have been colossal jerks to me on many many occasions, but I freaking love the pineapple curry and the rice is great...so...I always go back for more.
Prepare to wait forever to get your food. Sometimes, it's literally forever.
Don't order take out. trust me...just don't do it.
Only the curry and wontons are exceptional, everything else is no better or worse than any other thai place in PDX...
05/14/2008Provided by Citysearch -
This is my first review and I am sad to write it. I have been to the Baan Thai countless number of times and had great food despite the very long wait times. However yesterday my wife, mother in law (from out of town) and I went for dinner and ordered the crispy battered chicken amongst other dishes. It came obviously overcooked and with barely any chicken in the batter. We politely asked for the dish to be returned and either replaced or we reorder. The response from the kitchen was ""the dish was correctly cooked and if you don't like what you ordered too bad, either way you have to pay for it."" After some discussion the waitress then had the audacity to accuse us of being thieves when we firmly told her we would not pay for the returned dish. ""It's Thai culture"" we were told however bad service has no culture in my opinion.The manager / owner? never came out to address the problem , she just sent daggers at our table repeatedly for the rest of the meal. With the sour taste in our mouthes from this service our planned dinner of 20 people has been canceled, over a $10 dish. I hope all the bad reviews on this site get the owners to do something about this problem. Businesses do not go under due to one review but they are certainly piling up about the same issue. Business 101, repeat customers are the best customers, take heed.
05/10/2008Provided by Citysearch -
Friend and I went to eat Friday night and sat out on the balcony enjoying the early summer. We started with the fried tofu, okay; followed by the seafood salad and panang beef curry. If you love seafood and are starving, get the salad. If you're looking for a smaller meal go for the curry, it has just enough to hold you over! Make sure you ask of the spicy-ness, I love HOT but there levels are a little hotter than most.
04/21/2008Provided by Citysearch -
Food: EXCELLENT. Everything is authentic Thai, no exceptions.
Service: Great on some nights; spotty on others.
Atmosphere: Homey, inviting, and nice.
Best time to eat here: NOT during the dinner rush. Anything but dinner hour (6:30 to 8:30 PM) is great, because it's a tiny kitchen that turns out a lot of food, and sometimes the wait-staff totally forget about you. (Over an hour to get two appetizers on one occasion was not worth it.)
If you're going to eat here, I recommend going at around 11:30 AM, 1:30 PM to 5:00 PM, or anytime after 8:30 (before close at 10 I think)?
The food: Not one thing on the menu has disappointed me. Beware menu items with ** (two asterisks). Even the most MILD--as in EXTRA mild--is still enough to burn your face off.
04/08/2008Provided by Citysearch -
I have been to Baan Thai about 4 or 5 times and have never had a great experience there. It is close to where I work so it is easy, but the last three times have been sub par. The service has always been poor and the food is average. I have had a decent meal a couple times and as someone who loves spicy food their degree of spicy is to another level. To the point where you can't taste the food. I have thrown away two whole dishes because it was too spicy and I ordered medium and mild. My most recent experience was that I waited over an hour for my food and then had to get it to go with not so much as an apology from any of the wait staff.
With so much good Thai in Portland I would definitely look elsewhere!
02/13/2008Provided by Citysearch -
When I first went to Baan Thai, I didn't have an earth-shaking experience, but it was very delightful! The food is some of the best Thai food I have found in Portland, and I recommend it to everyone (pad thai especially). However, be warned that because they are so popular, they get very busy around lunch hours. To avoid waiting while being over-stimulated with the tantalizing aromas, call ahead! Also, unlike other thai places, they make their food very spicy, thus their disclaimer warning whenever one orders medium, expecting typical 'medium spiciness'. I will admit that some of their servers can be a mildly sub par, generally the service is very friendly and accommodating. As is the case with several amazing food establishments, Baan Thai has their quirks and eccentricities that some may view as a negativism, but rest assured, the affordable prices, great food, and comfortable environment makes Baan Thai a great place to have a quick lunch, a quiet dinner, or order out!
02/11/2008Provided by Citysearch -
If this review were based solely on the food, I would have given it a 5 star; but the owners have a lot to learn about customer service and American culture. The Pad Phed is simply the best dish in the world; this is not an exaggeration. They must sprinkle it with an illegal white powder because even after the painful one hour waits, I still keep coming back. I think we can safely establish that they probably have the best Thai food in Portland; but the customer service is, well, absent. When I first started eating there I ordered a papaya salad, after discovering that instead of using papaya they used radish, I tried to bring it back: HA!
Good luck trying to get a refund here. The male owner actually became upset with me. After a 5 min argument about the food, it became clear that I wasn't going to win unless I kicked him in the stomach; so I left. The owner(s) have not fully (and probably never will) assimilated with American (business) culture. I grew up in Asia so I am empathetic, but it is still very unfortunate and unacceptable behavior. The only reason he/she can get away with this is because you won?t find a better Thai restaurant.
I was back a few days later because after looking for other Thai restaurants that had a similar menu, the food just could not compete with Baan Thai. I probably eat there on average, 4 days a week, if not more. I?ve learned to not eat at the restaurant unless I order my food at least 30 minutes in advance. I almost always order to go and give them at least 30 minutes before I come in, to wait about 10 more minutes. This would be the best route to take, why would you want to sit in a cramped room where the walls are painted stale yellow with a ?fuchsia? trim, when you end up leaving an hour and a half later smelling like pork and garlic. Not to mention it is torture waiting for your food on an empty stomach, watching everybody else eat their own food that they patiently waited for.
01/06/2008Provided by Citysearch -
They have the best pineapple curry I've ever tasted, and some of the worst customer service ever. I've been to Baan Thai many times, the service is deathly slow, and some of the waiters are really unpleasant people (I think it is the owners who are so rude, and not hired waiters). Like I said, I've been to Baan Thai countless times, they know me, and yet every time I go in, I have to argue with the waiter over how spicy I want my food. i like -really- spicy curry, but they often refuse to give it to me. I am always told ""spicy is too spicy for you!!"" One waitress even told me once that I could not order spicy curry because I would CRY. Ridiculous. Another time, they actually put HONEY in my curry (I could taste it clearly), so my curry was sweet, which is so gross to me.
Anyhow... If you have plenty of time and are unphased by rude service, their food is great.
I head out for my lunch hour with my good friend, David. We decide to go to our standby Thai restuarant, Baan Thai near PSU. We get there at 12pm and we're pleased to see that it had yet to get crowded. There were many open tables and we were seated right away. We order and chat while sipping our sweet ice coffee/tea. David comments after 1/2 hr that it is taking a long time, but we were talking so it was no big deal. After 45 minutes, and watching a group of college kids get their food (they were seated about 15 minutes after us) we began to wonder if our order got lost. We ask a waiter (not ours as he has yet to be seen) to check on our meal. After 5 minutes, I tell David, lets just let them know that we have to go, we now only have 10 minutes to get back to the office. I talk to yet again another waitress (still no sign of our original waiter). I tell her that we have been waiting for a really long time and think it is possible that our order was lost, but we have to go as we need to get back to work. She tells yet again another waiter to ""check"" on our meal. I tell her that it doesn't really matter at this point because we need to leave. Her response ""we never forget an order."" I also tell her all the customers that were seated after us that are enjoying their thai food. She ignores me and heads back to the kitchen. I tell the owner that we are leaving due to the long wait. He nods. We go to leave, and the owner asks for the $3.50 for the ice tea and coffee. I am shocked, but we pay. As we turn to leave, the waitress says ""if you don't want to wait, don't come here at lunch."" ""I'm sorry, what was that?"" thinking I clearly heard wrong. She repeats. WeI walk out in stunned at the rudeness of this waitress and the lack of consideration in general. There were no apologies, no complimentary drinks for the delayed wait, just complete and udder rudeness. Now I have been here before with good service and great food. But that really did me in.
I have been to Baan Thai twice now. Both times where for lunch and they seem to get pretty busy at lunch, though I am not sure really why at this point other than location. The first time we waited a fair amount of time to be seated. When we ordered, the waiter asks us how spicy we want our food. My friend said medium and the waiter immediately goes into the long rant about how spicy medium is there, asks her twice if she is sure she wants medium, if she has ever eaten there before, etc. You might have thought with the warning he gave her, the plate was going to come out with a fire truck and EMT team standing by. Of course when I said medium I got pretty such the same quiz and had wondered if I was going to regret it. Well in the end there was no EMT team needed and the fire department could take the day off. It was probably twice as hot as medium would be anywhere else but it was manageable. What was off putting to me was less the spice factor and more the five pounds of hot pepper seeds. There were so many it totally ruined the texture of the dish. The flavor was ok if you could get around the seeds but you couldn?t. That said, it strikes me as ridiculous that they make their heat scale so intense they have to warn you? Why not make medium, medium and hot, hot? Should I have been pleased when I ordered a Thai ?Iced? Tea and it was not completely frozen? The second time was a total fiasco. We waited for 45 minutes for food after ordering and saw other people that came in 15 minutes after we did getting served. At which time we asked politely where our food was and the waiter said he would go check and never came back. 5 minutes later we decided to leave. Told the wait staff and they were all up in arms to the point of being rude. They never said, sorry, or actually admitted they had made a mistake, they just told us if we didn?t want to wait an hour, don?t come at lunch time. They even made a point of charging us for our drinks. Never again Baan Thai!
I've been to Baan-Thai quite a few times actually. The food isn't what I'd call terrible (although I have gotten the brown, crusty rice from the bottom of the cooker a few times, which I don't care for), but the service and the atmosphere are bad enough to make me look elsewhere. Not all the wait staff are bad, but the chubby Asian dude with the glasses needs to take a course in server etiquette. If there's one thing I can't stand, it's a waiter who smirks at me and acts like he's doing me a favor by taking my money. I'm also not very fond of fighting with flies while I eat. And if you check out the walls and ceiling...well, it's just plain nasty. There are dusty cobwebs that look like they've been there since the place opened. I guess cleaning isn't a priority there. Alas, I'm sure business will be just fine as long as PSU is right across the street. Me? I'm off to find greener (and CLEANER) pastures.