This store is special. You can find all toys you love. If you are a gamer, there are also games here for sale. You would not get disappointed.
knows their stuff, VERY helpful 5 stars parts and service on what they sell nice to deal with , have gone out of their way for parts finding for my quad
This store is now CLOSED. Note in door says it all.
I have been a customer at Mac Pac for 14 years and have purchased several iMacs, iPads, MacBooks, software and peripherals. In addition, when I have a software or hardware issue, which is rare, I always take my hardware to them for service. Over the years, I was able to build a personal relationship with the manager, Bill Cantrell but to my great disappointment, he retired. I live in Vancouver but Mac Pac is only ten minutes away so the location in convenient to say nothing of avoiding sales tax. Today I went in to buy a new iMac with a retail price of $1295. I walked in the door and a robust fellow with a beard named Josh Wilcox greeted me with a "hello". I waited for him to say "can I help you" and after a long pause standing there silent, I started to feel uncomfortable and asked if there was anybody that could help me. His reply was "I said Hello". I indicated that I was interest in buying a new iMac and an external optical drive at which point he disappeared into the back room and reappeared with a new iMac and said they were out of optical drives. I asked him a few questions about my new iMac but he seemed somewhat ambivalent about answering my questions. In my opinion, Josh has about as much personality as a wet noodle. I hope management will give Josh some intensive training on customer service especially when said customers buy big ticket items. I will continue to shop at Mac Pac but next time I will avoid dealing with Josh.