This store is great, they carry anything you need and are ready to answer questions. Unlike some other shops you walk into just to see 2 people sitting at computers doing nothing these people will help you asap...
I really dont think they need one star, I was told they would help us out since we took lose on equipment So we came back next day spent another 200.So the bulbs kept going out brought in to get repair or new one week later I call an they told us come in its ready, no parking walked 5 blocks with the loaner to be told opps they dont have ours it was someone elses, when we got upset they offered to give us the other persons how wrong is that.
Grow world is a great resource for ppl in the outer SE. They are friendly,helpful. They almost always have what i need. If not they can get it.. the prices are fair. I used to go across town but now i almost always go to grow world. I like how they are constantly getting a wider variety of murchandice, and having deals on things. The store is bigger than any competition giving them space for alot of inventory. I would not hesitate to refer people here.. and for the newbies they will help u set up right the first time and get ur questions answered.. they can always teach an old dog new tricks too.
If you are shopping online with this company, DO NOT! Being fairly new to setting up a duct fan for an indoor tent, I called to get basic information so that I may purchase an indoor tent with all of the necessary equipment from their website. A gentlemen answered the phone. I started to explain to him what I was purchasing from their website, and as I was explaining to him what my question was, he rudely cut me off and said, " We don't even carry that in the store, I have to special order that." I explained that it was okay for them to ship it to me and then he rudely cut me off again stating, "NO, NO! You don't understand, we don't carry that!" I asked why it was on the website then, and he said, " I don't know. We are fairly new at this." He didn't even give any alternatives for me as apposed to being RUDE!!! It is really unfortunate that something so simple, as me wanting to make a purchase for a indoor tent and needing advise for the right merchandise could be so difficult for an expert in the field. I will never return to this store again. Those that I speak to about this company, I will give the same story to as well! To anyone reading this, be weary of their knowledge on merchandise and customer service skills! I believe that the BBB might be a little interested in this as well! It's called false advertising!!
NIce, new, large, well lit store! Eric & Brett are knowledgable with lots of patience answering questions. At least 20% discounts! House & Gardens along with many lines of nutrients, mediums, lights and Induction lighting! A first time experience that is memorable! A very nice place in east county at 174th & Division on the south side of the street.