This is a dishonest business. While being annoying to work with (always pestering us for early payment before the weekend - possible beer money?, lol), no communication regarding service dates, always entering unauthorized areas in our office, we used him for years. Recently, we unexpectedly surprised him during an evening service. He was asked if all of the vehicles had their oil changed. He answered yes. We then checked the "newly changed" oil on a couple vehicles in his presence and asked if these were specifically been changed. Again he answered yes. The oil was dark and black. This oil had not been changed. It was a no brainer - even if a vehicle needs a flush, new oil still looks clean right after a change - that's a fact. So, so disappointing that after years of trusting our off-hours oil service to Chris to find out that he hadn't been changing (or consistently had not been changing) our fleet's oil. What damage has been caused that we don't know about? This service is based on trust and convenience. While the convenience was present, what good is that if you can't trust him? Stay clear!
Went here today because I realized that I was past 5,000 miles since my last oil change. Shame on me I thought......I am so responsible with my car fluids.Pulled in and I was swarmed with about 8 guys to do my simple oil change. I felt overwhelmed like I was about to be on the bottom of a large dog pile.I was asked to show them my lights to be sure they were working. Three people assisted with the light check. Then I was asked a second time to do a light check by a fifth person who had apparently not been paying attention to any of the hordes of grease monkeys surrounding my automobile.I was interrogated as to when my last transmission fluid, tire rotation, coolant, and other things had been changed, rotated, flushed, or whatnot.I told him that my transmission fluid AND tire rotation were not in need of servicing. They replied that my transmission fluid should be changed every 30,000 miles. Wow so you mean all this time FORD and my dealership have been lying to me when they tell me that I need to change my transmission fluid at 150,000 miles or sooner if I desire? Wow!NO! Shame on you scoundrels for once again lying to me and trying to get an unecessary $140 service performed on my car. If I hadn't been in a bind with how much I work giving me no time to do an oil change at home right now, I would have never rolled into your ponzi scheme dump.Time and time again these companies lie to you to get your hard earned money that you never needed to hand over in the first place.They looked really angry when I pulled out my service manual after they lied to me. Guess some people have a brain in their heads eh?
DBi Services does NOT provide snow removal services in the Portland, OR area. They do provide Industrial Vegetation Management and Storwater Services.
Rude, lost our order, didn't complete our order as we asked. Never going back. Unorganized business.
Great service, detail oriented, awesome customer service, very efficient and affordable.