I ordered rear tractor rims for a case tractor from them. I asked REPEATEDLY in the phone conversation if they would fit my tractor and they assured me they would fit. The rims do not fit the tractor and after many many calls Pacific supply wants me to pay to ship the rims to Iowa (from Connecticut) even though they freely admit they made a mistake when they ordered the rims. If there was anything less than one star they would get it. If considering doing business with them--RUN AWAY.
Hillside Imports does better work than the VW dealerships and at cheaper prices. Rene is friendly and professional. I am so thankful to not have t…
If I could leave ZERO STARS, I would! Please review BBB complaints and reviews. Poor customer service, extremely poor delivery (delays or not at all). We ordered several items from scoutparts.com totaling $1,188.91 on or before 15 Apr 16. One part was almost half that order. They deducted money from my son's debit card account immediately. After several weeks of not receiving the item, I got involved. On 3 May 15, they did not respond to my call. My son called and they were rude, talked down to him and after requesting a refund or a discount, they said "That will never happen". When I told them I would file a complaint with BBB and leave negative feedback everywhere, they said "Is that it?". They finally contacted another reputable IH dealer who shipped the part for them. I will never do any business with anyone affiliated with Pacific Supply Group, Inc again. Check their website for who NOT to deal with.
great place. quality products, great service, hard to find items.
They have so many great things in here that I am interested on, the screws that they have and the whole set of drills are reasonably priced.