too few employees to help the large amount of customers. Lack of knowledge about Apple products and cost is astonishing. Example of this is when I asked an Apple employee about a function the Iphone did, the called it a flaw, I asked an At&t employee the same question and he gave the correct answer. To top it off Apple employee gave the impression that we the customers were wasting their time.
Provides good service most of the time, and with its wide selection of other services, I.e. wearing apparel, groceries plus misc it is OK.
The staff are super friendly and well-informed. They showed me how to do a repair myself and even walked me through the process. I tried and failed but it was a good learning experience. In the end, they did the repairs for a great price and the work was top-notch. Great experience and couldn't recommend these guys any higher.
These two charming young gentlemen are surprisingly smart. They are widely-versed in electronics and 'The Industry'. Everything I ask, they knew the answer/s in depth. Plus, they're honest and modestly priced !!This is sadly rare these days. So, for talented-pointy-headed geek help, in the BEST sense, go visit them. You'll rarely find the depth of knowledge they openly share. Plus, your device will be properly repaired. sarah
They replaced a ton of parts in my Macbook Pro for a reasonable price. Battery, Trackpad, Hard-Drive (Upgraded to SSD and it was a great decision; it's so much faster now). I also had them replace the battery on my iPhone 5 and it's working great. I'm a photographer and they are going to be helping me organize my Lightroom Catalog so that it can be safely backed up too! Can't say enough good things about these guys :D
Good job. Thank you for getting our lights on. I would call again for any other work.
This place is always so busy especially during the holiday season. I cannot find certain things so when I finally spotted someone for assistance, that employee just kept walking away from us. There's no one near for questions or assistance. Pretty disappointed.
Awful! Would never use again. Walks into my home commenting on neighborhood and that this is the hottest zip code in the country. My quote for dryer repair was outrageous. When I commented he said the price varies by zip code but he had some lee way and would reduse fee by $20!! What!?!
I have been going to optimist for 40 years and I was very pleased with the professional capabilities, equipment, and check in/out.Prices were also good. I ordered my new lenses and frames because of the attractive selections and prices.
Yikes, this place is a mess. It's crowded and seems to be arranged with no organization in mind. I've been in quite a few Fred Meyer stores but the layout of this one doesn't make sense. Plus the parking lot has about 10 parking spots reserved just for police - tells you about the quality of people that frequent that store and area. I like Fred Meyer but not this one.