My husband made an appointment at Northwest Center for Colorectal Health to get some relief from an external hemorrhoid. He was told from his doctor that he needed a specialist. He went to the appointment as scheduled. The doctor did an exam, but nothing else. There wasn't any treatment of any sort. We were charged as if my husband had surgery. We ended up paying more to go to this clinic than if he would have gone to the emergency room. We contested the bill and they said by doing the exam (something more than talking) that it is coded as surgery. Now, subsequently they have a form that you have to sign, acknowledging that you will be billed as surgery. Even though this form was not in place when my husband went, we are still required to pay their bill. If my husband would have received ANY sort of help or relief, I wouldn't be writing this review. He received nothing, just a waste of time, energy and now money. I would avoid this center. No help/relief, big bills. Go to the ER.