While promising looking at first, Burgerville turned out to be nothing but disappointment. To start, they accidentally gave our number to someone else and when I went up to point out the matter they talked amongst themselves and then promptly neglected to acknowledge me afterwards. So my dad and I end up awkwardly standing by the counter while the cashier dillegently pretended we didn't exist and then disappeared into the back room. When we finally got our food, my dad's order was all wrong. They gave him a regular fry instead of a large, and the "colossal burger" he had ordered was the exact same size as my classic burger but with even less toppings! They only put one thin patty, a slice of cheese, mustard, the heal end of a tomato on his. Both of our patties were super thin and tasteless and my burger had waaaaay too much mayonnaise. All in all, I would never come back here ever again.
Nice owners and great burgers! Good family environment.
The GM of the store does what he wants because as he states " His family owns the company, he can do what he wants." The food is good, but its not worth it when Jay is causing issues among his employees that is viable from the lobby. I've never seen a manager on there phone so much either.