I was picked up by cab 124 and when I opened the door I found the floors flooded with dirty water puddles, tree debris everywhere inside, soaked seats and water drops on the doors, windows, seat backs, etc... only when pressed did the drivers wife get paper towels and soak up the standing water. As confirmed by the driver he left all the windows open during a rain storm the previous day and I was his first ride since the showers the day before and discovering his cars condition this morning. At first the drive was affable talking about grammar and teaching standards and then when it turned to politics I was verbally assaulted for being a Democrat. I was called stupid, ignorant, uneducated and was told they both held Masters degrees and they therefore were more informed. I stated I was happy to have a political discourse with them but would not be ridiculed in the process. I stated I was not attacking them and would appreciate not being attacked. I was then told I must be a California uneducated Democrat. I mentioned I was native and that was irrelevant to anything. Then I was told they were 3rd generation Oregonians and therefore they were in a position to judge my ignorance (I’m 4th generation and it is still irrelevant). Finally, after being screamed at almost the whole ride and it escalating by them I left the cab before my destination to escape the abuse. He got out and screamed at me and then got back in the car and followed me for a great distance. I am very scared by the escalation, confrontation and would like to warn others to avoid this cab driver.
3519 NE 15th AvePortland, OR 97212
From Business: Portland Airport Limo Service, has created the most convenient way to demand a limousine. We give airport terminal transportation in addition to all of your other…
A-Allience Towncar is a great service. I use it frequently and always feel comfortable. A friendly and kind experience.
Affordable ride share great driver
Very fast, freindly, and reliable. Not your average boring cab company. Great dispatchers and employees. Drivers dont take the long senic route to make an extra dollar.
Do not reccomendation. Owner tends to have anger issues., at times verbally abusive. Rates went up without prior notification, does not give receipts.
I used this cab company last night to go from the airport to my home. 18 miles. My driver evidently could not speak English, or use his GPS, I had to enter my own address, did not offer me a receipt or a senior discount, nor did he know how to use the credit card reader, and I had to ask for my luggage from the trunk. The driver could not tell me that the advertisement showing in the car at the time I was in it was a coupon for $10.00 off your first ride was for another company! But he could tell me that I only left him 5 cents for a tip! Also beware of how they charge you. If you get in the cab at the airport instead of costing $2.50 (like their web site says) it cost $5.00 just to start their engine at the airport then they say it cost $2.60 per mile! I don't care how you multiply $2.60 times the 18 miles I was driven plus oh ya the $5.00 to start the engine it does not add up to what I was charged. The gal that answered the phone when I called to ask for a receipt this morning said she was the manager of something. She talked over me and didn't want to listen to me even when I asked her to. She also pointed out to me that I was confused about everything!If I had a company that depended on customer service I think I would hire people that could handle complaints instead of blaming the person calling in the complaint. Anyway I will never use this cab company again and will tell everyone I know how bad this company is. If their people and charging equipment are defective how do they take care of their vehicles? I would give them a ZERO rating but that option is not available.
We scheduled a pick up, two weeks in advance. The taxi was scheduled for 6:30 pm to take us to the Garth Brooks concert, since we are out of towners. And didn't want to drive our car. 6:45 pm I called radio cab. They said the reservation was not a guarantee time (REALLY??). At 7:15 pm we decided to drive our car. We got a call from the driver at 7:35 pm saying he was at the pick up address. We didn't go back to have him take us to the show. We ended up missing the first twenty minutes of the concert. We had to park 10 block's away!
We made a reservation for a taxi two weeks prior to the event. We recently stayed at the Portland White house B & B. We were attending the Garth Brooks concert. We had reserved the taxi for 6:30p.m. pick up from the B&B. At 6:45p.m. I called to see where they were. The dispatcher said that the "reservation" was not a fore sure time they were going to be there, really? We ended up driving our own car to the concert. We received a call from the Taxi driver that he was at the B&B at 7:30p.m (when the concert was due to start)!Not a very reliable company!
an amazing limo service company.
My family and I had the worst experience with this company, they were absolutely terrible! I would not recommend them and don't waste your money! When people spend thousands of dollars to schedule a vacation people expect to be treated well, with respect and loyalty. On our day of departure we scheduled a group van to pick us up at 3:30pm they didn't arrive until 4:30pm an hour late! We called several times and the guy who answered the phone kept lying for the driver finally he said that they also had other people to pick up. After arguing about how irresponsible they were they didn't charge us for the trip from aloha to PDX. On our way back from PDX the driver in deed was on time but with a mini van! We had 4 adults and 2 children under two years old, with 7 suitcases. We called the company again and this time a female answered and stated that they send a mini van because a large group van cost $100. Furious as I was I told her that I did not care for the cost I asked for a large group van, then she stated that they did not have a large group van and started arguing with me that they had dropped us off with the same vehicle the first time. I explained that we had a large group van with about 12 seats drop us off to the airport and she continued arguing back. So to make large story short my 2 month old and my two year old had to go into this mini van with NO car seats. They put my children at risk, luckily it was 1am and not that much traffic but our options for this time at night were limited. For future customers look else where and keep your family safe from this company.