Portland does need a good Chinese American restaurant, but this isn’t it. I should have known what I was in store for when on a Friday evening I was the only customer in the place. The fried rice and the chicken teriyaki were good, but the rest wasn’t. The boneless spare ribs were tasteless and the chicken fingers were OK. The chicken wings were large, but didn’t taste like much. The food was hot and served by friendly staff. In all, it was disappointing. I am not going back.
Something has changed recently with them. I have ordered from them for over a year now and the food is satisfactory. They are far, far better than Langs for sure. But, tonight I ordered and they doubled items on what I ordered and after I spoke with them on the phone they refused to credit me the charges. The sad thing is that I have ordered the same exact thing every time and I am in their system. Their excuse..."We don't make mistakes". Well in that case neither do I. I contacted my bank and I will not be charged. Beware, especially on delivery orders as I suspect this may be widespread.
I got three orders of beef teriyaki, which I have ordered in the past and it was pretty good. This time when I got home with it we opened the bag and there was an obvious ammonia odor and it had an obvious ammonia taste (I figured it was cleaning fluid that somehow contaminated it). When I went back to return it the gentleman told me there was nothing wrong with it and asked if I was looking to get another order. I was stunned. When I asked him to smell it, he did, and made the comment we don't use ammonia. Well of course I said, I didn’t think it smelled and tasted LIKE AMONIA PURPOSELY. They gave me my money back and did not even apologize for the inconvenience of my ruined dinner and having to go out of my way to return it. I was less bothered that it was contaminated as I was about the complete lack of admitting it. Had they apologized and sent me off feeling like they took some responsibility I never would have wrote this as people do make mistakes.Try China Taste on Washington Ave- good food and good service!
I was one of there first customers, this is the second time in 3 weeks food order was incorrect, food over cooked, not enough sauce for general chow chicken, wrong rice order , beef teriyaki on the stick tasted and smelled spoil. When I called to have food redelivered Peter asked me to return it after I already paid $2 for rest. Del. chg. and $2 for driver . I told him I couldn't because I was, his reply " I'm working to" never will go back to Valleys .
The place is nasty! The ceilings have brown stains from water leaks, the tables are never clean, the restrooms smells like hell; covered with mold and yellow/brown stains. Service is very slow with over priced low quality food. I have to admit I've been there a few times and it never changes.. Why the Board of Health hasn't closed this place down is a wonder..