Although my experience initially was positive with Eyecare Today, it quickly went sour. The receptionist was extremely accommodating with me as I was trying to get a prescription filled for a pair of eye frames as a surprise for my partner's birthday. Despite the prescription being expired, the office was willing to send the frames to their lab. However, they lied to me on three occasions as to when the frames would be finished and shipped to my address.After lying to me on three different occasions as to when the frames would be ready, the receptionist finally admitted she didn't know when they would be ready and that there were four frames ahead of our order. I can only imagine how long those customers have been waiting... or are still waiting. I think this optometrist is behind in his payments to the lab and therefore, is unable to fill prescriptions in an appropriate amount of time and lies to customers to buy himself time.