Michigan Swim Pool & Spas

I became a pool owner two years ago and have experienced quite the learning curve from building it ourselves to basic maintenance. My first visit to this store in 2018 was in search of an obscure bracket to complete the construction of our pool. The owner gave me a bracket for free because it wasn’t an exact match to the antiquated one that the pool came with. Since then, they have been more than happy to answer questions, troubleshoot over the phone and provide great, warm and friendly customer service. I am so happy I wandered into their shop.

I had Mi. Swim pool's "tech" come out the other day. He was nice enough to inform me he had only been working for them for two weeks. With that being said, he informed me that there was power going to my hot tub. (I knew this already) He 100% guessed what MIGHT be wrong with it and charged me $75 for showing up two and a half hours after the scheduled time. The next day I get a quote for $1,300 -$1,400 on parts that could still be good. I spent two minutes looking online to find the same parts for 60% less. I'm out $ 75.00 and still have to figure out what is wrong with my tub. There are many other places in the area to go.