6097 Us Highway 6 Ste C, Portage, IN 46368
Fax: (219) 763-4061
TollFree: (800) 943-1411
Wheelchair Accessible: Yes
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My family and I have been coming to Vision Point for at least seven years. The two most recent issues have shown me there is no loyalty to their customers. Not only will me or my family never go back, but I will also tell anyone I know not to do business with them. The most recent incident involves being out of town and losing a contact. They refused to help me coordinate with an optometrist in another state and used the excuse that HIPA prevented them from letting me know the type of contacts I wore, even though I faxed a consent form to their office. I spent a weekend without contacts because they refused to help me. Think twice before spending your money at Vision Point!!!!
My husband and I recently visited Dr. Gilmore and Vision Point in Portage. We were very pleased with the service and especially Dr. Gilmore. He took his time, he was friendly and concerned about my husband's comfort throughout the whole exam. The woman , I believe her name was Heather, who assisted him with his glasses was very friendly and reminded us of a 30 % discount on glasses through our AARP membership.