Awesome prices on all the guns walked in asked for a gun he had it and gave us a really good price mark is a good guy to talk to about gun and buy one
21. Lotus Gunworks
In today's society, customer service has all but disappeared. When you do business with Lotus Gunworks. The customer service is the best that I have…
I needed help fixing my rifle and Alan was very helpful and helped me understand how to avoid problems in the future. The work was done fast and professionally as I waited. I was shocked to see the other reviewer here who gave him few stars because they didn't like his prices, (cheaper than Bass Pro shop when I was there today), or because he wouldn't inspect 11 guns for an insurance quote for free. That is very rude to expect a businessman to work for free for you because you don't want to spend money. How do these people think he eats and keeps the lights on? If you need work on your gun, or are looking for a used gun or antique give this local small business a try. He did right by me.
I think Alan's Firearms have been given an unfair rap here with the negative reviews. There is no doubt he is very knowledgeable, especially where collector firearms are concerned. I will admit he can seem somewhat unfriendly at times, but I think that's more of his matter-of-fact demeanor than any intentional slight to his customers. There have been other gun stores with far worse customer service, and some which are better. Maybe if I worked in a gun store and had to listen to so many self-anointed experts who think they know it all, but regularly referred to a magazine as a "clip" and made references to the mythical concept of "knock down power", I would probably try to avoid engaging in too much conversation with people just to save my sanity. I have purchased weapons from Alan and had him do some transfers for me over the years. I have always found him to be professional, knowledgeable, reasonable, and accommodating. The man's personality should not be a reflection on the quality of the service or products you can expect here. And just for the record, sometimes I feel like he's a little standoffish with me too, and I have been doing business there for years. With that having been said, it would be difficult to find many people with the knowledge and dedication to this business that Alan has. If you watch his YouTube Channel, he had some fascinating and well-presented commentary on both rare and more popular, contemporary firearms. I have a great deal of respect for Alan and his business for the aforementioned reasons. If you're not too thin-skinned, go check it out. You may find something you're looking for, you'll definitely see some stuff you probably won't see many other places, and if you're not too much of an expert already, you may learn something too.
1. Jason Carison is full of dog ends! what he describes never happened. we don't shoot at our TV or anything else. I am $50 to $100 less then any of my competitors, so I think he works for one of them.2. patv81 . I do remember this guy, He wanted us to evaluate 12 guns and tell him what they were worth. We told him if it was a written appraisal for an insurance company, we charge for that, if he wants to sell the guns we would buy them if the price was right. He said he just wanted to know how much ther were worth. to look up 12 guns to find a going price takes time and we would consider that an appraisal. he got mad at us because we would charge of our time and expertise and left. as for the book thing, no one knows every gun in the world and we do sometimes look up information as to year and rarety . That is for your protection as well as ours. 3. Montanagal1. not enough in what he said to know who he is or what happened so I can't really answer to this. I can say we have been here for 6 years and in that time 6 other gun shops have come and gone out of business, we on the other hand have the largest vintage firearm collection on the treasure coast. we must be doing something right. Come in and see us.
Arrogant ignorant on line inventory false customer service the worst to busy to do business with you AVOID AT ALL COSTSAlan S I will not waste time coming in when you can't answer a simple question without being condescending after 10 my ears in weapons in the Marines you don't know S$%^*
I've stopped at this gun shop a few times and find them to be condescending and unfriendly unless your buying something or they''re buying something from you and will in turn make money on you. Otherwise there is no sign of friendliness. Very sour faces. And I have bought a weapon from them in the past, but will NEVER give them my business again, and would NEVER recommend them to a friend. Business must be really good for them to treat former and possibly future customers the way they do. Take your business to an establishment that treats ALL of their customers with respect and appreciation.
Great store! Fair, professional and friendly. Nice services and classes. Will go there for everything I need.
I'm not sure how this guy stays in business. His customer service is awful and he likes to shout at the TV while his customers are looking at his guns. I was hoping to get a good deal on a used handgun but not with this guy. His price was only $40 less than a brand new one at his competitor's store. He laughed when I tried to negotiate and said the reason was because it came with an extra standard sized clip. No thanks, I'd rather spend a little extra for a new gun and a professional who will take the time to explain his merchandise to me.
I had about a doze guns that I wanted to sell. I went into this shop to ask some questions and feel them out first. They were very rude and acted like they knew everything even though I just watched them look up prices on gunbroker lol. Then they tell me they would charge me to get a price on what I had to sell. I am sure glad I took everything else where. I will not return to Allen's and I will not send a friend there.